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Melbourne Veterinary Specialist Centre

Proud to be part of the Animal Referral & Emergency Network

Specialist Referral Services

Internal Medicine, Dermatology, Surgery, Behavioural Medicine and Diagnostic Imaging

Call or email us to make a referral or appointment

Glen Waverley: 03 9887 8844

Essendon Fields: 03 9374 3644

office@melbvet.com.au

            

   

About us


Established in 1999, the Melbourne Veterinary Specialist Centre (MVSC) is one of the nation's leading providers of advanced multidisciplinary medical services for animals.

At the Melbourne Veterinary Specialist Centre, we believe in a multidisciplinary approach to your pet’s health and draw upon the extensive skills of the centre’s areas of specialty: internal medicine, dermatology, surgery, and behavioural medicine.

We understand and value the bond between you and your pet, and are committed to offering you and your pets the highest quality specialist veterinary treatments available. Our mission is to provide the best care to help your pets live healthier, happier lives.

Our centre houses some of the most advanced diagnostics, medical treatments and surgeries in Victoria. With state-of-the-art equipment on-site, we aim to provide advanced care for your pets and our patients.

 

 

Welcome to MVSC

    

Our services

At MVSC, Animal Skin and Ear Specialists, the dermatologists are dedicated to the diagnosis, treatment and management of skin diseases in all species of animals. We accept referrals for a wide range of skin related problems, including itchy skin (with or without visible disease), ear problems, nail disease and any kind of lesions or rashes on the skin, nose, mucous membranes and paws.

MVSC has three specialist veterinary dermatologists — Dr Rebecca Bassett, Dr David Robson, and Dr Nicola Martinez along with two dermatology residents - Dr Madelaine Guy-Moore and Dr Tian Chee Lu. Together they have more than 50 years of experience in referral dermatology. Our dermatologists and residents are supported by a dedicated team of dermatology nurses who have a high level of training in veterinary dermatological nursing and are very caring and experienced. They each have a passion for helping animals and strive to offer the best care for their patients.

Our dermatology service also prepares and distributes allergy vaccines. These allergy vaccines are not only prescribed to patients of the centre but also to other specialist practices around Australia.

While we usually see dogs, cats and horses, the dermatologists are also called upon by Melbourne Zoo, Werribee Zoo, or Healesville Sanctuary for specialist consultation/examination of the zoo animals. 

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Our goal at the MVSC surgery department is to provide the highest standard of care for surgical patients. Importantly, we interact with specialists in other disciplines to provide comprehensive specialist involvement in patient care. We offer a personalised service where communication with the surgeon is available from the initial consultation, immediately after the surgery, during the recovery period, and at the discharge appointment. We do not simply perform the surgery and move on. We provide consistent follow-ups until the surgical problem is resolved.

All surgical procedures are communicated to the referring veterinarian via a telephone call, an emailed/faxed report, and a mailed report. All the nurses in the surgery department are well-trained, caring, compassionate and will make your pet’s stay at the centre as comfortable as possible for both you and your pet.

During the initial consultation, your pet will be examined by one of our specialist surgeons and the relevant history, laboratory work and x-rays from your referring veterinarian will be assessed. If further investigations are required, these can usually be performed at the time of the initial appointment. One of our surgeons will then discuss your pet’s problem, and a surgical treatment plan will be formulated. The risks, possible complications, success rates and costs of the surgical procedures will then be discussed to ensure you are able to make a well-informed decision regarding your pet’s care. Our specialist surgeons are on-call for emergency surgeries should the need arise.

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Our internal medicine specialists are qualified in both canine and feline internal medicine. They treat a broad range of cases, including gastrointestinal disease (including liver, pancreas and bowel disease); cardiac and respiratory disease; endocrine problems (such as diabetes and thyroid disease); kidney and liver issues; immune system problems; and joint disease. 

The training and experience of our internal medicine specialists enable them to work with your local veterinarian to provide the highest standard of care for your pet. Our specialists receive referrals for patients that are critically ill, as well as those with chronic or ongoing problems. They are able to use their expertise combined with diagnostic tools, including endoscopy, ultrasound, CT and MRI, to investigate the cause of a pet’s illness and to offer the best possible advice on treatment options.

Our specialists are happy to discuss the diagnosis and treatment of patients with referring veterinarians by phone or email correspondence, including a radiographic appraisal of any case.

The Internal Medicine team can see patients from Monday to Friday at Glen Waverley. Cases can typically be seen within a few days, or often more quickly based on urgency. We have nurses onsite, including overnight, to provide patients with professional care and treatment. 

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MVSC does not currently have an onsite oncologist. 

Our internal medicine department and surgery department consult with a specialist medical veterinary oncologist on cases that require their input, and when managing cases requiring chemotheraphy. 

The internal medicine team are experienced in managing chemotherapy treatment. 

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Veterinary behavioural medicine (VBM) is a branch of veterinary medicine concerned with the diagnosis and treatment of behavioural problems in animals. Behavioural problems are medical conditions and are often caused by neurochemical imbalances in the brain. If your pet is showing signs of behavioural problems, it is important to get them assessed. Treatment is effective and can help rebuild the bonds between owner and pet.

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  • Consultations
  • Video Endoscopy
  • Ultrasonography
  • Chemotherapy
  • Radiography & fluoroscopy
  • MRI
  • Electrocardiography
  • Electromyography
  • Surgical suites
  • Offsite radiation
  • Gastroscopy
  • Purpose built operating theatre complex
  • Skin tests
  • Allergy vaccine preparation
  • Thoracoscopic & laparoscopic procedures
  • Orthopaedics
  • Tibial plateau leveling osteotomy procedures (TPLO)
  • Hemotherapy
  • Neurosurgery
  • Storz video - otoscope for the diagnosis & management of ear diseases
  • Emergency surgery

Meet our team

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

Darren Merrett graduated from Melbourne University in 1984 and completed internship/residency programs at Melbourne University (where he obtained a Master of Veterinary Studies) and then Bristol University (where he obtained a RCVS Certificate in Small Animal Cardiology).   Darren obtained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Canine Medicine) in 1994 and found a private referral practice that has subsequently grown at the Melbourne Veterinary Specialist Centre.

In addition to daily clinical work, Darren has co-tutored a small animal medicine distance education course for the University of Sydney’s Centre for Veterinary Education for over 20 years; he is a frequent conference speaker; regularly examines and mentors for the ANZCVS; and has trained and supervised many residents.  Darren has spent a lifetime in specialist small animal practice and he has taught and mentored hundreds of veterinarians.

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

Dr Kate Heading graduated from The University of Melbourne with a Bachelor in Veterinary Science with first class honours in 2000. Kate has worked in a variety of small animal practices in Victoria and the UK. Kate achieved membership in 2007 to the Small Animal Medicine chapter of the Australian and New Zealand College of Veterinary Scientists.Kate joined MVSC in March 2008 as a Resident in Medicine and attained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Small Animal Medicine) in 2011.

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

Dr Brue Lamond graduated from the University of Edinburgh in 2013. He then went on to work in small animal practice in the UK gaining a diverse range of skills and experience.  In 2017 Bruce made the move to Australia and has worked in Queensland and South Australia, prior to starting his internal medicine residency at MVSC. In 2019, Bruce was awarded membership by examination of the Small Animal Medicine Chapter of the Australian and New Zealand College of Veterinary Science (ANZCVS) in 2019.

Bruce enjoys all aspects of internal medicine and is particularly interested in immune-mediated & hepatic diseases. Outside of work Bruce is kept busy by his young dog Pippin and when time allows also enjoys playing badminton and tennis.

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

Jayne began her Veterinary Nursing career in 2000, working in a general vet practice and cattery for 5 years.
In 2003 Jayne completed a Diploma of Applied Science in Animal Technology and a Diploma of Applied Science in Biological Laboratory Sciences.  Jayne started working at MVSC in 2005 as an Internal Medicine and Oncology Nurse, she then became Team Leader in 2008. Jayne has a keen interest in Oncology, Anaesthesia and MRI.  Jayne loves dogs (especially Labradors) and also cats.  She has a much loved black & white domestic short hair cat named Memo, who Jayne adopted in 2004 from the cattery at her local vet clinic.    

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Nina - Team Leader

Internal Medicine & Oncology Nurse

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Nina - Team Leader

Internal Medicine & Oncology Nurse

Nina has been working in general practice for nine years and has completed her Veterinary Nursing Certificate IV in 2001. She has been with the MVSC since 2008. Nina has an interest in cat and dog diseases and nutrition. During her nursing career, she has also worked with wildlife through various clinics.  Nina and Mandy (Dermatology Nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand in 2011.

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Rochelle

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Rochelle

Rochelle started her Veterinary Nursing career in 2012.  She has worked in both general practice, specialist clinics and completed her Certificate IV in Veterinary Nursing in 2016.  In her spare time she volunteers for a bat rescue organisation nursing grey-headed flying foxes and pups.  She has a Spoodle and two cats (Maxie and Phoebe) and has a special interest in nursing senior pets

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Mollie

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Mollie

Mollie joined the MVSC team in March 2020 as an animal attendant and has recently ventured part-time into a junior nurse role with our Internal Medicine team. Mollie completed her Certificate IV in Companion Animal Services in 2018 and has fostered many rescue cats over the years. She has always had an interest in animals and their welfare and currently has 2 kelpie crosses, 2 rescue cats and 2 chickens.

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Alicia

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Alicia

Alicia became a qualified veterinary nurse after working in South Africa in lion conservation. She has worked in general practice for 5 years and started at MVSC in June 2022 and has a keen interest in diagnostic workups and pathology. At home she shares her house with two very loved and spoilt cats named Billie Ruben and Bugs.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

Sonya graduated with a veterinary degree from the University of Queensland in 2003. After two years in mixed practice, Sonya undertook an internship in small animal medicine and surgery at the University of Melbourne. Upon completion of a surgical residency at the University of Sydney, Sonya was based in Adelaide in referral practice for several years, prior to returning to Melbourne. Sonya enjoys all aspects of small animal surgery, including orthopaedics, soft tissue and neurosurgery, with a special interest in orthopaedics. Sonya is a Diplomate of the European College of Veterinary Surgeons and a registered specialist in small animal surgery. 

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

Charles graduated from the University of Florida and did an internship at the Animal Medicine Center in New York City. He then did a residency in small animal surgery and Master’s program at Virginia Tech. Following that he did a one-year fellowship in Cardiac Surgery and Research at Auburn University and an 18 month Fellowship in Surgical Oncology at Colorado State University before he became an Assistant Professor of Orthopaedic Surgery also at Colorado State University. Charles then started a busy referral surgical practice in Washington DC where he was also on the Board of Directors and the Program Chair for the DC Academy of Veterinary Medicine.

In 2004, Charles moved to Australia and started Southpaws Specialty Surgery for Animals. He started with just one nurse and by the time he sold the practice in 2022, Southpaws was up to 170 staff over 2 hospitals. Charles set up the first radiation therapy unit for animals in Australia. He has published hundreds of articles, abstracts, book chapters and proceedings in topics related to the treatment of surgical diseases in animals. He is often invited to lecture at international conferences. Charles has 5 patents for devices used in the treatment of surgical diseases in animals.

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Millie - Team Leader

Surgery Nurse

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Millie - Team Leader

Surgery Nurse

Millie started working as a veterinary nurse in a local general practice in 2018 and then began working at MVSC in March 2020. Millie has completed her Certificate IV in veterinary nursing and also has previously completed her Certificate II in Equine studies. Her nursing passions lie in anaesthesia and surgery work. Outside of work she enjoys running and spending time with her dog and rabbit.

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Fiona

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Fiona

Fi started working as a veterinary nurse in 2010 and has since then worked in Tasmania, Queensland and at an Elephant Sanctuary in Thailand. Fi came back from overseas and completed her Certificate IV in Veterinary Nursing and then went on to do a Certificate in Professional Veterinary nursing focusing on Anaesthesia. Her nursing passions are with anaesthesia and assisting in surgical procedures. Outside of work Fi loves to walk her dogs, ride motorbikes and travel. She has 2 Staffy crosses named Rosie and Rufus and a white domestic long-haired cat named Casper.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr Rebecca Bassett has completed two university degrees — the first at the University of Sydney in Agricultural Science in 1992 and the second in Veterinary Science at the University of Queensland in 1997. Dr Bassett worked in rural mixed practices in NSW before moving to Melbourne in late 2000 to do a residency in Dermatology at the Melbourne Veterinary Specialist Centre. She gained her Membership of the Australian and New Zealand College of Veterinary Scientists in Canine Medicine in 2002 and Fellowship of the Australian and New Zealand College of Veterinary Scientists in Veterinary Dermatology in 2005. Dr Bassett has written several articles for peer-reviewed journals and has given several seminars for continuing education in Dermatology to veterinarians. Her current professional interests are in hair loss in dogs and ear infections.

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr David Robson graduated from the University of Queensland with honours in 1992 and spent almost seven years in general small animal practice in Brisbane. He moved to Melbourne in late 1999 to commence his residency in veterinary dermatology at the Animal Skin, Ear and Allergy clinic (now part of Melbourne Veterinary Specialist Centre). He attained Fellowship of the Australian and New Zealand College of Veterinary Scientists in 2005. Dr Robson has lectured in Australia and overseas (New Zealand, United States, Hong Kong, Austria) and has authored and co-authored several peer-reviewed scientific articles. His current professional interests include pollens and pollen allergies, otitis diagnosis and treatment, and barrier dysfunction. 

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

Dr Nicola Martinez graduated from the University of Bristol in the UK in 2007 and threw herself into first opinion practice for the next 10 years. She always had an interest in dermatology and decided to pursue it as a specialisation after growing frustrated at not having the knowledge and dedicated caseload to manage dermatological cases well. She spent 4 years at the University of Sydney University (2018-2022) completing an internship, followed by a 3 year residency in dermatology under the supervision of Dr Beth McDonald. She passed her board exams in 2022 making her a certified specialist of the American College of Veterinary Dermatologists. She started working at MVSC in January 2023 and loves the fast-paced work as she gets to see a huge variety of interesting cases. Her special interests include the role of the skin barrier, especially in atopic dermatitis, and understanding how one aspect of skin disease can influence many others.

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

Madelaine graduated from the University of Sydney with a Bachelor in Veterinary Science in 2012. She then spent seven years in a general small animal practice in Sydney and the United Kingdom. In December 2019 Maddie made the move to Melbourne to join our Dermatology team to undertake an internship in Dermatology. Outside of work, Madelaine enjoys hiking and pampering her very lazy cat, Lord Byron. 

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

Tian graduated from the University of Edinburgh in 2015. She spent 3 years in general small animal practice in rural Western Australia before moving to Melbourne in 2019 to work with us at MVSC. She has completed an internship with us in Surgery, and in April 2020 became an intern for our Dermatology team. Tian is currently pursuing further training with us to become a specialist dermatologist.  Peanut is Tian's dear little rescue Chihuahua, an older and sometimes grumpy little boy.

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Rach C - Team Leader

Dermatology Nurse

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Rach C - Team Leader

Dermatology Nurse

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

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Lucy S - Team Leader

Dermatology Nurse

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Lucy S - Team Leader

Dermatology Nurse

After always wanting a career working with animals Lucy decided to pursue this and began working to obtain her Certificate IV in Veterinary Nursing in 2016. Lucy joined MVSC in early 2017 as an Animal Attendant and in early 2018 Lucy acquired a nursing position with our Dermatology department. Lucy has a Griffon Bruxellous named Lenny, who is sure to make you smile.

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Mandy

Dermatology Nurse

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Mandy

Dermatology Nurse

Mandy commenced working at the MVSC in December 2007 after spending some time overseas in South Africa at a monkey reserve and having completed an animal technology course. Mandy is currently undertaking a veterinary nursing course.  In 2011 Mandy and Nina (Internal Medicine nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand.  Mandy has a Griffon with personality plus named “Frank” who you may have seen in some TV ads, a Blue Healer cross named "Cody" and a Sun Conure parrot named "Norman".

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Rachel C

Dermatology Nurse

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Rachel C

Dermatology Nurse

Rachel started her veterinary nursing journey working in general practice for a couple of years whilst completing her Certificate IV in Veterinary Nursing and joined the MVSC team in early 2008. Other than loving animals of course, she enjoys spending time outdoors in the sunshine with her family and cuddles on the couch with her chubby ginger cat named Wallace and a cute little Cavalier King Charles named Lucy

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Joanne

Dermatology Nurse

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Joanne

Dermatology Nurse

Joanne joined the Melbourne Veterinary Specialist Centre in 2011. Joanne worked at the Collingwood children's farm, caring for various farm animals, for eight years which then lead to an interest and subsequent career in veterinary nursing. Joanne's veterinary nursing career commenced in 2003 where she worked for an avian specialist practice for three years. Joanne then went on to work at a small animal practice in 2007 before joining MVSC in 2011. Joanne has two cheeky dogs - "Louis" a Boston Terrier and "Jenna" a Pug. 

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Lauren

Dermatology Nurse

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Lauren

Dermatology Nurse

Lauren began working at the MVSC in Feburary 2013 after completing her Year 12 VCE studies in 2012. She is currently a Law Student at Monash University, while maintaining her interest in caring for and looking after animals. Lauren has two Ragdoll Cats named Dexter & Oscar, and a German Shorthaired Pointer named Buzz. 

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Jess B

Dermatology Nurse

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Jess B

Dermatology Nurse

Jess joined the MVSC team in 2014, after spending three years working at an inner city dog day-care centre. She has also done a lot of volunteer work in animal welfare, which she is very passionate about. Jess has always had a passion for animal care and is currently working to complete her Certificate IV in Veterinary Nursing. Jess has two spoilt Cavalier King Charles Spaniels who are best friends - 'Lola' and 'Ava' and would love to add a cat to the family in the future.

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Sarah J

Dermatology Nurse

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Sarah J

Dermatology Nurse

Sarah joined MVSC in 2018 after returning from the UK, where she worked at a busy animal emergency hospital in London. Sarah completed her Certificate IV in Veterinary Nursing in 2013 and has worked in both emergency and ophthalmology clinics in Australia as well as having the amazing opportunity to treat Rhinos and other wildlife in South Africa.
Now settled back in Australia, Sarah spends her time with her lovable but cranky 16 year old ex-street cat rescue named Odin.

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Sarah C

Dermatology Nurse

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Sarah C

Dermatology Nurse

Sarah joined MVSC in early 2019 as an animal attendant; in early 2020 she then moved into a junior dermatology nurse role. Sarah is currently undertaking her Certificate IV in Veterinary Nursing. Sarah has a Border Collie, a spoodle and a beagle at home, along with a big ginger cat named Tiger. 

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Rachel H

Junior Dermatology Nurse

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Rachel H

Junior Dermatology Nurse

Rachel joined MVSC in 2019 as an animal attendant and more recently made the transition to our Dermatology department as a junior nurse. Rachel has completed a Certificate II in Animal Studies and a Certificate IV in Companion Animal Services. She is currently completing a Bachelor of Animal and Veterinary Biosciences. Rachel has a tortoiseshell cat named Lily and outside of work she enjoys playing football and socialising with friends and family.

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

Dr Jacqui Ley was the inaugural Hills TM Resident in Veterinary Behavioural Medicine.  She graduated from the University of Melbourne in 1995 and worked in companion animal practice in metropolitan Melbourne.  While studying, she recognised veterinary behavioural medicine as an area that brought together her interests in animal behaviour, animal training and the functioning brain.  She obtained her membership to the Veterinary Behaviour Chapter of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in 2000.  Dr Ley completed her PhD, through Monash University, describing a model and building a questionnaire for assessing canine personality.  She has also described the factors that affect the relationships between an owner and their dog.  Other research interests include the human-animal bond and factors affecting this, tests for measuring fear and other behaviours in dogs and the social relationships in dogs and cats.  She was a tutor for the Graduate Certificate in Animal Welfare at Monash University. 

In 2011 she became a diplomat of the European College of Animal Welfare and Behavioural Medicine - one of two people to hold this qualification in Australia.  Jacqui was awarded a Fellowship to the ANZCVS in the Chapter of Veterinary Behaviour at Science Week 2013.  She sees behaviour cases on a regular basis at MVSC.

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Dr Ashleigh Hargreaves

Resident

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Dr Ashleigh Hargreaves

Resident

Ash graduated from Adelaide University in 2015 and undertook a true mixed practice role in Warrnambool in South-West Victoria. Despite the interest and challenges of mixed practice, the area of Veterinary Behaviour interested Ash more than anything. In 2018 she completed the CVE Veterinary behaviour course, and in 2019 obtained Membership with the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in Veterinary Behaviour. Ash still practices as a general small animal vet in Warrnambool, as well as travels to other clinics across rural Victoria to practice and support veterinary staff in behavioural medicine. Ash is a member of the AVBIG executive committee in the position of secretary and holds the role of secretary/ treasurer for the Behaviour chapter of the ANZCVS. Ash loves behaviour because the more you learn the more you see, and as a vet, you quickly realise it is all most pet owners want to talk about!

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Pamela

Behavioural Medicine Nurse

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Pamela

Behavioural Medicine Nurse

Pamela has worked as a Veterinary Nurse for over twelve years.  She obtained her Diploma in Veterinary Nursing in Ireland at the University College of Dublin. She has been in Australia for more than 7 years and is now an Australian citizen. She has an interest in cardiac ultrasonagraphy, loves pugs and running around with her young daughter. Pamela works part time, mainly at our Essendon Fields Centre.

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Sophie

Animal Attendant

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Sophie

Animal Attendant

Sophie joined MVSC in 2021 as an animal attendant. Sophie has completed Certificate II in animal studies, as well as Certificate III in captive animals through Zoos Victoria, where she was able to work directly with keepers on rounds at both Melbourne Zoo and Healesville Sanctuary. Before starting her position with MVSC, Sophie volunteered in the Cattery at Save a Dog Scheme for 4 years and as a visitor services volunteer at Healesville Sanctuary for 3 years. Sophie has two cats at home, Gilbert, a grey and white domestic short hair and Bee, a calico domestic medium hair. Outside of work, Sophie enjoys creating art through painting and drawing. She also has a keen interest in native birds and enjoys going for walks to go birdwatching.

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Kat

Client Services Team Leader

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Kat

Client Services Team Leader

Kat joined MVSC in February 2022, she was originally a client of our Internal Medicine department and had such a great experience with us that she decided she wanted to join the team! She is a lover of all animals and grew up around pets her whole life. Kat had planned to study Veterinary Nursing but decided being face-to-face with clients and their beloved pets was her calling instead. Outside of work she enjoys spending time with her partner and her two dogs Samson the Mini Dachshund and Winnie the rescue German Shepard.

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Penelope

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Penelope

Penelope joined the MVSC team in January of 2021. Penelope has always had a love for animals, particularly admiring them for their unconditional love. She has a bachelor’s degree majoring in Animal Health and Disease and is currently studying Doctor of Veterinary Medicine at the University of Melbourne. Penelope has a Toy Poodle x Bichon Frise named Toto, a Jack Russell x Fox Terrier named Buddy, and a DSH cat named Amy. Outside of work and university life, Penelope enjoys water sports, watching movies with friends and travelling with family.

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Penny

Practice Manager

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Penny

Practice Manager

Penny has extensive knowledge of the workings of the veterinary industry as she has worked in the field since 1988. Penny has been with MVSC since the beginning when the clinic only had Dermatology services (Animal Skin and Allergy Clinic) and the vision of the owner was to develop it into a multi-specialist Veterinary Centre in what was the geographical centre of Melbourne. Penny experienced the excitement of the construction of our current site in Glen Waverley.  While the site was being built Penny worked across the road out of the Animal Emergency Centre as a Dermatology nurse. She then had a break from Animal Skin and Allergy Clinic (MVSC) to do locum work in various clinics including accident and Emergency in Melbourne and then a season at the foal Neonatal unit at Scone in the Hunter Valley NSW. Penny then spent 6 years as the head nurse at a busy vet practice in South East Melbourne. In 2003 she returned to MVSC as a nurse for the Surgery department, then moving to our Medicine department in 2004. In 2009 Penny then made the move into the admin side of the business where she now manages procurement, accounts, stock control,  interstate allergy vaccines and monthly regional  Dermatology clinics as well as occasionally filling shifts in departments to reconnect with the veterinary nursing world. Penny has 2 gorgeous kids and a very spoilt red Burmese named Tommy who’s mug shot you will find on the MVSC brochure. 

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Stacey

Practice Manager

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Stacey

Practice Manager

Stacey has gained a broad knowledge of MVSC and the veterinary industry since joining the business in 2008 as a part of our Client Services team. Since then Stacey has progressed through multiple roles within the business as Client Services Team Leader, HR/Admin focused roles, Client Relations Manager and more recently acting Business Manager. Animals have always been a part of Stacey's life; growing up she has had many family pets and was a highly competitive horse rider who always imagined a career involving animals. Stacey joined MVSC hoping to progress into nursing but continues to really enjoy the career path that she has followed in admin/management, you may find her helping the nurses on the clinic floor when an extra hand is needed though.

Stacey lives with her husband and spoilt dog on the Mornington Peninsula and outside of work enjoys keeping fit with Pilates, playing basketball, hiking and paddle boarding and also enjoys socialising with friends and family.

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Rachel C

Practice Manager

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Rachel C

Practice Manager

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

Meet our team

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

Darren Merrett graduated from Melbourne University in 1984 and completed internship/residency programs at Melbourne University (where he obtained a Master of Veterinary Studies) and then Bristol University (where he obtained a RCVS Certificate in Small Animal Cardiology).   Darren obtained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Canine Medicine) in 1994 and found a private referral practice that has subsequently grown at the Melbourne Veterinary Specialist Centre.

In addition to daily clinical work, Darren has co-tutored a small animal medicine distance education course for the University of Sydney’s Centre for Veterinary Education for over 20 years; he is a frequent conference speaker; regularly examines and mentors for the ANZCVS; and has trained and supervised many residents.  Darren has spent a lifetime in specialist small animal practice and he has taught and mentored hundreds of veterinarians.

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

Dr Kate Heading graduated from The University of Melbourne with a Bachelor in Veterinary Science with first class honours in 2000. Kate has worked in a variety of small animal practices in Victoria and the UK. Kate achieved membership in 2007 to the Small Animal Medicine chapter of the Australian and New Zealand College of Veterinary Scientists.Kate joined MVSC in March 2008 as a Resident in Medicine and attained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Small Animal Medicine) in 2011.

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

Dr Brue Lamond graduated from the University of Edinburgh in 2013. He then went on to work in small animal practice in the UK gaining a diverse range of skills and experience.  In 2017 Bruce made the move to Australia and has worked in Queensland and South Australia, prior to starting his internal medicine residency at MVSC. In 2019, Bruce was awarded membership by examination of the Small Animal Medicine Chapter of the Australian and New Zealand College of Veterinary Science (ANZCVS) in 2019.

Bruce enjoys all aspects of internal medicine and is particularly interested in immune-mediated & hepatic diseases. Outside of work Bruce is kept busy by his young dog Pippin and when time allows also enjoys playing badminton and tennis.

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

Jayne began her Veterinary Nursing career in 2000, working in a general vet practice and cattery for 5 years.
In 2003 Jayne completed a Diploma of Applied Science in Animal Technology and a Diploma of Applied Science in Biological Laboratory Sciences.  Jayne started working at MVSC in 2005 as an Internal Medicine and Oncology Nurse, she then became Team Leader in 2008. Jayne has a keen interest in Oncology, Anaesthesia and MRI.  Jayne loves dogs (especially Labradors) and also cats.  She has a much loved black & white domestic short hair cat named Memo, who Jayne adopted in 2004 from the cattery at her local vet clinic.    

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Nina - Team Leader

Internal Medicine & Oncology Nurse

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Nina - Team Leader

Internal Medicine & Oncology Nurse

Nina has been working in general practice for nine years and has completed her Veterinary Nursing Certificate IV in 2001. She has been with the MVSC since 2008. Nina has an interest in cat and dog diseases and nutrition. During her nursing career, she has also worked with wildlife through various clinics.  Nina and Mandy (Dermatology Nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand in 2011.

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Rochelle

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Rochelle

Rochelle started her Veterinary Nursing career in 2012.  She has worked in both general practice, specialist clinics and completed her Certificate IV in Veterinary Nursing in 2016.  In her spare time she volunteers for a bat rescue organisation nursing grey-headed flying foxes and pups.  She has a Spoodle and two cats (Maxie and Phoebe) and has a special interest in nursing senior pets

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Mollie

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Mollie

Mollie joined the MVSC team in March 2020 as an animal attendant and has recently ventured part-time into a junior nurse role with our Internal Medicine team. Mollie completed her Certificate IV in Companion Animal Services in 2018 and has fostered many rescue cats over the years. She has always had an interest in animals and their welfare and currently has 2 kelpie crosses, 2 rescue cats and 2 chickens.

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Alicia

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Alicia

Alicia became a qualified veterinary nurse after working in South Africa in lion conservation. She has worked in general practice for 5 years and started at MVSC in June 2022 and has a keen interest in diagnostic workups and pathology. At home she shares her house with two very loved and spoilt cats named Billie Ruben and Bugs.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

Sonya graduated with a veterinary degree from the University of Queensland in 2003. After two years in mixed practice, Sonya undertook an internship in small animal medicine and surgery at the University of Melbourne. Upon completion of a surgical residency at the University of Sydney, Sonya was based in Adelaide in referral practice for several years, prior to returning to Melbourne. Sonya enjoys all aspects of small animal surgery, including orthopaedics, soft tissue and neurosurgery, with a special interest in orthopaedics. Sonya is a Diplomate of the European College of Veterinary Surgeons and a registered specialist in small animal surgery. 

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

Charles graduated from the University of Florida and did an internship at the Animal Medicine Center in New York City. He then did a residency in small animal surgery and Master’s program at Virginia Tech. Following that he did a one-year fellowship in Cardiac Surgery and Research at Auburn University and an 18 month Fellowship in Surgical Oncology at Colorado State University before he became an Assistant Professor of Orthopaedic Surgery also at Colorado State University. Charles then started a busy referral surgical practice in Washington DC where he was also on the Board of Directors and the Program Chair for the DC Academy of Veterinary Medicine.

In 2004, Charles moved to Australia and started Southpaws Specialty Surgery for Animals. He started with just one nurse and by the time he sold the practice in 2022, Southpaws was up to 170 staff over 2 hospitals. Charles set up the first radiation therapy unit for animals in Australia. He has published hundreds of articles, abstracts, book chapters and proceedings in topics related to the treatment of surgical diseases in animals. He is often invited to lecture at international conferences. Charles has 5 patents for devices used in the treatment of surgical diseases in animals.

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Millie - Team Leader

Surgery Nurse

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Millie - Team Leader

Surgery Nurse

Millie started working as a veterinary nurse in a local general practice in 2018 and then began working at MVSC in March 2020. Millie has completed her Certificate IV in veterinary nursing and also has previously completed her Certificate II in Equine studies. Her nursing passions lie in anaesthesia and surgery work. Outside of work she enjoys running and spending time with her dog and rabbit.

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Fiona

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Fiona

Fi started working as a veterinary nurse in 2010 and has since then worked in Tasmania, Queensland and at an Elephant Sanctuary in Thailand. Fi came back from overseas and completed her Certificate IV in Veterinary Nursing and then went on to do a Certificate in Professional Veterinary nursing focusing on Anaesthesia. Her nursing passions are with anaesthesia and assisting in surgical procedures. Outside of work Fi loves to walk her dogs, ride motorbikes and travel. She has 2 Staffy crosses named Rosie and Rufus and a white domestic long-haired cat named Casper.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr Rebecca Bassett has completed two university degrees — the first at the University of Sydney in Agricultural Science in 1992 and the second in Veterinary Science at the University of Queensland in 1997. Dr Bassett worked in rural mixed practices in NSW before moving to Melbourne in late 2000 to do a residency in Dermatology at the Melbourne Veterinary Specialist Centre. She gained her Membership of the Australian and New Zealand College of Veterinary Scientists in Canine Medicine in 2002 and Fellowship of the Australian and New Zealand College of Veterinary Scientists in Veterinary Dermatology in 2005. Dr Bassett has written several articles for peer-reviewed journals and has given several seminars for continuing education in Dermatology to veterinarians. Her current professional interests are in hair loss in dogs and ear infections.

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr David Robson graduated from the University of Queensland with honours in 1992 and spent almost seven years in general small animal practice in Brisbane. He moved to Melbourne in late 1999 to commence his residency in veterinary dermatology at the Animal Skin, Ear and Allergy clinic (now part of Melbourne Veterinary Specialist Centre). He attained Fellowship of the Australian and New Zealand College of Veterinary Scientists in 2005. Dr Robson has lectured in Australia and overseas (New Zealand, United States, Hong Kong, Austria) and has authored and co-authored several peer-reviewed scientific articles. His current professional interests include pollens and pollen allergies, otitis diagnosis and treatment, and barrier dysfunction. 

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

Dr Nicola Martinez graduated from the University of Bristol in the UK in 2007 and threw herself into first opinion practice for the next 10 years. She always had an interest in dermatology and decided to pursue it as a specialisation after growing frustrated at not having the knowledge and dedicated caseload to manage dermatological cases well. She spent 4 years at the University of Sydney University (2018-2022) completing an internship, followed by a 3 year residency in dermatology under the supervision of Dr Beth McDonald. She passed her board exams in 2022 making her a certified specialist of the American College of Veterinary Dermatologists. She started working at MVSC in January 2023 and loves the fast-paced work as she gets to see a huge variety of interesting cases. Her special interests include the role of the skin barrier, especially in atopic dermatitis, and understanding how one aspect of skin disease can influence many others.

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

Madelaine graduated from the University of Sydney with a Bachelor in Veterinary Science in 2012. She then spent seven years in a general small animal practice in Sydney and the United Kingdom. In December 2019 Maddie made the move to Melbourne to join our Dermatology team to undertake an internship in Dermatology. Outside of work, Madelaine enjoys hiking and pampering her very lazy cat, Lord Byron. 

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

Tian graduated from the University of Edinburgh in 2015. She spent 3 years in general small animal practice in rural Western Australia before moving to Melbourne in 2019 to work with us at MVSC. She has completed an internship with us in Surgery, and in April 2020 became an intern for our Dermatology team. Tian is currently pursuing further training with us to become a specialist dermatologist.  Peanut is Tian's dear little rescue Chihuahua, an older and sometimes grumpy little boy.

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Rach C - Team Leader

Dermatology Nurse

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Rach C - Team Leader

Dermatology Nurse

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

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Lucy S - Team Leader

Dermatology Nurse

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Lucy S - Team Leader

Dermatology Nurse

After always wanting a career working with animals Lucy decided to pursue this and began working to obtain her Certificate IV in Veterinary Nursing in 2016. Lucy joined MVSC in early 2017 as an Animal Attendant and in early 2018 Lucy acquired a nursing position with our Dermatology department. Lucy has a Griffon Bruxellous named Lenny, who is sure to make you smile.

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Mandy

Dermatology Nurse

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Mandy

Dermatology Nurse

Mandy commenced working at the MVSC in December 2007 after spending some time overseas in South Africa at a monkey reserve and having completed an animal technology course. Mandy is currently undertaking a veterinary nursing course.  In 2011 Mandy and Nina (Internal Medicine nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand.  Mandy has a Griffon with personality plus named “Frank” who you may have seen in some TV ads, a Blue Healer cross named "Cody" and a Sun Conure parrot named "Norman".

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Rachel C

Dermatology Nurse

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Rachel C

Dermatology Nurse

Rachel started her veterinary nursing journey working in general practice for a couple of years whilst completing her Certificate IV in Veterinary Nursing and joined the MVSC team in early 2008. Other than loving animals of course, she enjoys spending time outdoors in the sunshine with her family and cuddles on the couch with her chubby ginger cat named Wallace and a cute little Cavalier King Charles named Lucy

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Joanne

Dermatology Nurse

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Joanne

Dermatology Nurse

Joanne joined the Melbourne Veterinary Specialist Centre in 2011. Joanne worked at the Collingwood children's farm, caring for various farm animals, for eight years which then lead to an interest and subsequent career in veterinary nursing. Joanne's veterinary nursing career commenced in 2003 where she worked for an avian specialist practice for three years. Joanne then went on to work at a small animal practice in 2007 before joining MVSC in 2011. Joanne has two cheeky dogs - "Louis" a Boston Terrier and "Jenna" a Pug. 

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Lauren

Dermatology Nurse

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Lauren

Dermatology Nurse

Lauren began working at the MVSC in Feburary 2013 after completing her Year 12 VCE studies in 2012. She is currently a Law Student at Monash University, while maintaining her interest in caring for and looking after animals. Lauren has two Ragdoll Cats named Dexter & Oscar, and a German Shorthaired Pointer named Buzz. 

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Jess B

Dermatology Nurse

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Jess B

Dermatology Nurse

Jess joined the MVSC team in 2014, after spending three years working at an inner city dog day-care centre. She has also done a lot of volunteer work in animal welfare, which she is very passionate about. Jess has always had a passion for animal care and is currently working to complete her Certificate IV in Veterinary Nursing. Jess has two spoilt Cavalier King Charles Spaniels who are best friends - 'Lola' and 'Ava' and would love to add a cat to the family in the future.

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Sarah J

Dermatology Nurse

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Sarah J

Dermatology Nurse

Sarah joined MVSC in 2018 after returning from the UK, where she worked at a busy animal emergency hospital in London. Sarah completed her Certificate IV in Veterinary Nursing in 2013 and has worked in both emergency and ophthalmology clinics in Australia as well as having the amazing opportunity to treat Rhinos and other wildlife in South Africa.
Now settled back in Australia, Sarah spends her time with her lovable but cranky 16 year old ex-street cat rescue named Odin.

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Sarah C

Dermatology Nurse

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Sarah C

Dermatology Nurse

Sarah joined MVSC in early 2019 as an animal attendant; in early 2020 she then moved into a junior dermatology nurse role. Sarah is currently undertaking her Certificate IV in Veterinary Nursing. Sarah has a Border Collie, a spoodle and a beagle at home, along with a big ginger cat named Tiger. 

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Rachel H

Junior Dermatology Nurse

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Rachel H

Junior Dermatology Nurse

Rachel joined MVSC in 2019 as an animal attendant and more recently made the transition to our Dermatology department as a junior nurse. Rachel has completed a Certificate II in Animal Studies and a Certificate IV in Companion Animal Services. She is currently completing a Bachelor of Animal and Veterinary Biosciences. Rachel has a tortoiseshell cat named Lily and outside of work she enjoys playing football and socialising with friends and family.

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

Dr Jacqui Ley was the inaugural Hills TM Resident in Veterinary Behavioural Medicine.  She graduated from the University of Melbourne in 1995 and worked in companion animal practice in metropolitan Melbourne.  While studying, she recognised veterinary behavioural medicine as an area that brought together her interests in animal behaviour, animal training and the functioning brain.  She obtained her membership to the Veterinary Behaviour Chapter of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in 2000.  Dr Ley completed her PhD, through Monash University, describing a model and building a questionnaire for assessing canine personality.  She has also described the factors that affect the relationships between an owner and their dog.  Other research interests include the human-animal bond and factors affecting this, tests for measuring fear and other behaviours in dogs and the social relationships in dogs and cats.  She was a tutor for the Graduate Certificate in Animal Welfare at Monash University. 

In 2011 she became a diplomat of the European College of Animal Welfare and Behavioural Medicine - one of two people to hold this qualification in Australia.  Jacqui was awarded a Fellowship to the ANZCVS in the Chapter of Veterinary Behaviour at Science Week 2013.  She sees behaviour cases on a regular basis at MVSC.

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Dr Ashleigh Hargreaves

Resident

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Dr Ashleigh Hargreaves

Resident

Ash graduated from Adelaide University in 2015 and undertook a true mixed practice role in Warrnambool in South-West Victoria. Despite the interest and challenges of mixed practice, the area of Veterinary Behaviour interested Ash more than anything. In 2018 she completed the CVE Veterinary behaviour course, and in 2019 obtained Membership with the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in Veterinary Behaviour. Ash still practices as a general small animal vet in Warrnambool, as well as travels to other clinics across rural Victoria to practice and support veterinary staff in behavioural medicine. Ash is a member of the AVBIG executive committee in the position of secretary and holds the role of secretary/ treasurer for the Behaviour chapter of the ANZCVS. Ash loves behaviour because the more you learn the more you see, and as a vet, you quickly realise it is all most pet owners want to talk about!

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Pamela

Behavioural Medicine Nurse

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Pamela

Behavioural Medicine Nurse

Pamela has worked as a Veterinary Nurse for over twelve years.  She obtained her Diploma in Veterinary Nursing in Ireland at the University College of Dublin. She has been in Australia for more than 7 years and is now an Australian citizen. She has an interest in cardiac ultrasonagraphy, loves pugs and running around with her young daughter. Pamela works part time, mainly at our Essendon Fields Centre.

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Sophie

Animal Attendant

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Sophie

Animal Attendant

Sophie joined MVSC in 2021 as an animal attendant. Sophie has completed Certificate II in animal studies, as well as Certificate III in captive animals through Zoos Victoria, where she was able to work directly with keepers on rounds at both Melbourne Zoo and Healesville Sanctuary. Before starting her position with MVSC, Sophie volunteered in the Cattery at Save a Dog Scheme for 4 years and as a visitor services volunteer at Healesville Sanctuary for 3 years. Sophie has two cats at home, Gilbert, a grey and white domestic short hair and Bee, a calico domestic medium hair. Outside of work, Sophie enjoys creating art through painting and drawing. She also has a keen interest in native birds and enjoys going for walks to go birdwatching.

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Kat

Client Services Team Leader

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Kat

Client Services Team Leader

Kat joined MVSC in February 2022, she was originally a client of our Internal Medicine department and had such a great experience with us that she decided she wanted to join the team! She is a lover of all animals and grew up around pets her whole life. Kat had planned to study Veterinary Nursing but decided being face-to-face with clients and their beloved pets was her calling instead. Outside of work she enjoys spending time with her partner and her two dogs Samson the Mini Dachshund and Winnie the rescue German Shepard.

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Penelope

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Penelope

Penelope joined the MVSC team in January of 2021. Penelope has always had a love for animals, particularly admiring them for their unconditional love. She has a bachelor’s degree majoring in Animal Health and Disease and is currently studying Doctor of Veterinary Medicine at the University of Melbourne. Penelope has a Toy Poodle x Bichon Frise named Toto, a Jack Russell x Fox Terrier named Buddy, and a DSH cat named Amy. Outside of work and university life, Penelope enjoys water sports, watching movies with friends and travelling with family.

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Penny

Practice Manager

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Penny

Practice Manager

Penny has extensive knowledge of the workings of the veterinary industry as she has worked in the field since 1988. Penny has been with MVSC since the beginning when the clinic only had Dermatology services (Animal Skin and Allergy Clinic) and the vision of the owner was to develop it into a multi-specialist Veterinary Centre in what was the geographical centre of Melbourne. Penny experienced the excitement of the construction of our current site in Glen Waverley.  While the site was being built Penny worked across the road out of the Animal Emergency Centre as a Dermatology nurse. She then had a break from Animal Skin and Allergy Clinic (MVSC) to do locum work in various clinics including accident and Emergency in Melbourne and then a season at the foal Neonatal unit at Scone in the Hunter Valley NSW. Penny then spent 6 years as the head nurse at a busy vet practice in South East Melbourne. In 2003 she returned to MVSC as a nurse for the Surgery department, then moving to our Medicine department in 2004. In 2009 Penny then made the move into the admin side of the business where she now manages procurement, accounts, stock control,  interstate allergy vaccines and monthly regional  Dermatology clinics as well as occasionally filling shifts in departments to reconnect with the veterinary nursing world. Penny has 2 gorgeous kids and a very spoilt red Burmese named Tommy who’s mug shot you will find on the MVSC brochure. 

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Stacey

Practice Manager

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Stacey

Practice Manager

Stacey has gained a broad knowledge of MVSC and the veterinary industry since joining the business in 2008 as a part of our Client Services team. Since then Stacey has progressed through multiple roles within the business as Client Services Team Leader, HR/Admin focused roles, Client Relations Manager and more recently acting Business Manager. Animals have always been a part of Stacey's life; growing up she has had many family pets and was a highly competitive horse rider who always imagined a career involving animals. Stacey joined MVSC hoping to progress into nursing but continues to really enjoy the career path that she has followed in admin/management, you may find her helping the nurses on the clinic floor when an extra hand is needed though.

Stacey lives with her husband and spoilt dog on the Mornington Peninsula and outside of work enjoys keeping fit with Pilates, playing basketball, hiking and paddle boarding and also enjoys socialising with friends and family.

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Rachel C

Practice Manager

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Rachel C

Practice Manager

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

Dermatology

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

At MVSC, Animal Skin and Ear Specialists, the dermatologists are dedicated to the diagnosis, treatment and management of skin diseases in all species of animals. We accept referrals for a wide range of skin related problems, including itchy skin (with or without visible disease), ear problems, nail disease and any kind of lesions or rashes on the skin, nose, mucous membranes and paws. MVSC has three specialist veterinary dermatologists — Dr Rebecca Bassett, Dr David Robson, and Dr Nicola Martinez along with two dermatology residents - Dr Madelaine Guy-Moore and Dr Tian Chee Lu. Together they have more than 50 years of experience in referral dermatology. Our dermatologists and residents are supported by a dedicated team of dermatology nurses who have a high level of training in veterinary dermatological nursing and are very caring and experienced. They each have a passion for helping animals and strive to offer the best care for their patients. Our dermatology service also prepares and distributes allergy vaccines. These allergy vaccines are not only prescribed to patients of the centre but also to other specialist practices around Australia. While we usually see dogs, cats and horses, the dermatologists are also called upon by Melbourne Zoo, Werribee Zoo, or Healesville Sanctuary for specialist consultation/examination of the zoo animals. 

We provide the most up-to-date information on diagnosis and management of skin diseases. We dedicate a lot of time discussing with our clients about the various options available for diagnosis and treatments, to ensure the most suitable treatment plan for their pets. We also continue to have frequent communication outside of the consultation to help owners with the care of their pets.

We accept referrals for any skin condition. Some of the more common skin conditions include:

  1. Atopic dermatitis (or atopy) is the most common skin disease we see in dermatology and is equivalent to eczema in people. Animals can be allergic to pollens, dust mites, mould spores and insects just like people can. Common symptoms of atopy include scratching, biting, chewing and licking excessively at one or more parts of the body, scooting and ear infections. At MVSC, we perform intradermal skin allergy testing (similar to skin prick testing in humans) and sometimes we also use blood allergy testing (Heska allercept test) to identify what the patient is allergic to. If avoidance is not a possible option then an allergy vaccine (allergen specific immunotherapy) can be formulated based on the results of the allergy test. This aims to help manage the allergies and minimise or eliminate the need for mediations and reduce or prevent relapses of skin problems. 
  2. Ear disease and infection is also a large part of our work. Ear infections can be very uncomfortable for the animal and cause long-term damage to the ear canals if they are not treated correctly. Our dermatologists are highly skilled and use specialised equipment such as a video otoscopes, MRI and hearing machines to diagnose and treat ear problems. We are also able to manage long standing ear problems (medically) to try and minimise the need for surgery.

  3. Nail issues is also another specialised area of dermatology. There are many different reasons for deformed, brittle, sloughing or painful nails. Our dermatologists are experienced in performing biopsies of nails to enable a correct diagnosis and devise an accurate treatment plan. In many cases nail and nail bed issues are able to be completely resolved or at least well controlled.

  4. Immune mediated diseases that affect the skin, nails or nose tend to be less common but require great skill in managing, which is where the experience of a specialist dermatologist is really important. Some of these diseases cause crusting and loss of pigment of the nose, around the eyes, gums, lips, nails and skin in general. There are many different presentations and many different immune mediated diseases that can occur. Most of them are very manageable with specialist knowledge. Animals with an immune mediated disease can live a relatively normal life with correct management of their condition.

  5. Bacterial and fungal infections can present in many different ways and can be very common as secondary problems associated with other skin diseases. Our dermatologists are skilled at preliminary tests, like cytology (looking under a microscope) in order to diagnose and treat skin infections and then prevent relapses.

  6. Sunburn and skin cancers make up a small percentage of our patients. Once a correct diagnosis is achieved, treatment may involve medications or even use of the CO2 Laser for specific lesions.

  7. Bee and wasp allergies can be life threatening and at MVSC we diagnose and treat insect sting allergies (usually caused by bee). The treatment consists of desensitisation injections and is generally very successful in preventing repeat life threatening reactions. 

As a large proportion of our patients have ear problems, so being able to use the most up-to-date and accurate equipment allows us to provide the best in patient care. 

For ear diseases, we use specialised equipment such as the video-otoscope, a BAER machine (for hearing) and an MRI machine. This is all highly specialised equipment, requiring great skill to use correctly. Our team of dedicated dermatologists and nurses have great success in managing difficult ear cases.

We also have a CO2 Laser; this has been used successfully to remove pre-cancerous lesions, some superficial tumours from the skin and also for certain cystic lesions in between the toes. The laser, in some cases is preferred over surgery due to it being less invasive and more practical for removing multiple small lesions.

Our dermatologists also use specialised techniques when performing skin, nose and nail biopsies. Their experience and knowledge maximise obtaining answers from a biopsy which otherwise can sometimes be a grey area.  

The dermatologists also do their own histopathology (looking at the biopsy samples under the microscope). This gives the added advantage of using the clinical signs of the patient together with the microscopic findings from the biopsy to come to an accurate diagnosis. This is a crucial step in order to best treat the patient and obtain a good outcome. The dermatologists at MVSC also receive biopsy samples from other general practitioners, providing an added service of clinical perspective in certain skin diseases.

What to expect from a typical consultation with a dermatologist

Initial consultations are expected to go for up to one hour and revisit consultations are expected to take up to 30 minutes. We endeavour to start your consultation on time, so it is important that you arrive at the clinic just before your appointment time. 

If there is a possibility that your pet may need a procedure that day, then it is best that your pet is fasted. In some cases procedures can be done on the same day, but not always. It will depend on the procedure type and the time of day.

Once the dermatologist has thoroughly examined your pet they will usually take some samples of the parts of the skin that are of concern. They will take these samples and look at them under the microscope and then explain their findings with you. By the end of the consult you will have been given a lot of information, you will be given a full written report to take home which will cover everything discussed in the consult including the future diagnostic plan. Your referring veterinarian will also receive a copy of this report. If there are any questions or problems after you have read the letter then the dermatology nurses will be available to answer these or seek advice from our veterinary dermatologists if needed.

Our primary goal is to make a correct diagnosis as to what the cause of the problem is and treat it, rather than use medications that non-specifically treat signs. It is important to address the causes specifically and treat in order to prevent recurrences and long term issues.

Behavioural medicine

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

Veterinary behavioural medicine (VBM) is a branch of veterinary medicine that is concerned with the diagnosis and treatment of behaviour problems in animals. 

Behavioural problems are medical conditions and often due to neurochemical imbalances in the brain. If your pet is showing signs of behavioural problems it is important to get them assessed. Treatment is effective and can help rebuild the bonds between owner and pet. 

Dogs 

In dogs, the most common reason for seeing a Veterinary Behaviourist is because of:

  • Aggression towards family, strangers or other dogs. 
  • Anxiety   
  • Lack of Self-Control 
  • Strange and obsessive Behaviours 

Cats

Cats are presented to us mostly for:

  • Litter box troubles and spraying 
  • Aggression towards people and other cats 
  • Over-grooming

Birds

Birds too can suffer from high anxiety. This is often shown through feather plucking or being excessively noisy. Many bird behaviour problems can be managed by paying attention to housing and routine but some are so severe that they need to be seen by a veterinary behaviourist. 

 

Veterinary behavioural medicine (VBM) is a branch of veterinary medicine that is concerned with the diagnosis and treatment of behaviour problems in animals. 

Behavioural problems are medical conditions and often due to neurochemical imbalances in the brain. If your pet is showing signs of behavioural problems it is important to get them assessed. Treatment is effective and can help rebuild the bonds between owner and pet. 

Dogs 

In dogs, the most common reason for seeing a Veterinary Behaviourist is because of:

  • Aggression towards family, strangers or other dogs. 
  • Anxiety   
  • Lack of Self-Control 
  • Strange and obsessive Behaviours 

Cats

Cats are presented to us mostly for:

  • Litter box troubles and spraying 
  • Aggression towards people and other cats 
  • Over-grooming

Birds

Birds too can suffer from high anxiety. This is often shown through feather plucking or being excessively noisy. Many bird behaviour problems can be managed by paying attention to housing and routine but some are so severe that they need to be seen by a veterinary behaviourist. 

 

Veterinary behavioural medicine (VBM) is a branch of veterinary medicine that is concerned with the diagnosis and treatment of behaviour problems in animals. 

Behavioural problems are medical conditions and often due to neurochemical imbalances in the brain. If your pet is showing signs of behavioural problems it is important to get them assessed. Treatment is effective and can help rebuild the bonds between owner and pet. 

Dogs 

In dogs, the most common reason for seeing a Veterinary Behaviourist is because of:

  • Aggression towards family, strangers or other dogs. 
  • Anxiety   
  • Lack of Self-Control 
  • Strange and obsessive Behaviours 

Cats

Cats are presented to us mostly for:

  • Litter box troubles and spraying 
  • Aggression towards people and other cats 
  • Over-grooming

Birds

Birds too can suffer from high anxiety. This is often shown through feather plucking or being excessively noisy. Many bird behaviour problems can be managed by paying attention to housing and routine but some are so severe that they need to be seen by a veterinary behaviourist. 

 

Veterinary Behaviourists

Veterinary behaviourists are veterinarians who have acquired membership of the Australian and New Zealand College of Veterinary Science in Veterinary Behavioural Medicine (VBM) by examination. They have first studied veterinary medicine at University for a minimum of five years. They have then added to their knowledge by studying the behaviour of animals, how animals learn and the causes, diagnosis, management and treatment options for behaviour problems such as anxiety disorders and aggressive behaviours as well as management techniques for common behaviour issues. Before they can sit the membership examinations, they must have been in veterinary practice for a minimum of five years. 


Specialists in Veterinary Behavioural Medicine

A registered veterinary specialist in veterinary behavioural medicine is a veterinarian who has undertaken further extensive study and research in veterinary behavioural medicine and been extensively examined in their knowledge of this field. They may be a Fellow of the Australian and New Zealand College of Australian Scientists, a Diplomate of the American College of Veterinary Behaviorist or a Diplomate of the European College of Veterinary Behavioural Medicine. Only then can they register with their veterinary practitioners’ board as a veterinary specialist.

Dr Jacqui Ley is one of three Veterinary Specialists in Veterinary Behavioural Medicine in Victoria. As well as being a Fellow of the Australian and New Zealand College of Scientists, she is also a Diplomat of the European College of Animal Welfare and Behavioural Medicine.

Dr Ley offers behavioural services at the Melbourne Veterinary Specialist Centre and brings an extensive range of knowledge and experience to our Centre. 

Why have I been referred?

Sometimes a veterinarian or a trainer will suggest referral to a Veterinary Behaviourist for a particular behaviour problem. This is usually because they have recognised a behaviour of concern and want it investigated by someone who is properly qualified to do this, similar to your GP sending you to an eye or skin specialist when you have a problem.

Some problem behaviours may seem ‘not that important’ but can be pre-cursors to more serious problems, or may indicate an underlying problem that needs to be addressed. Your trainer or veterinarian has had experience with lots of different dogs and cats, and can recognise behaviour that is different or unusual. Just like people, your pet may have an excessively high level of anxiety, or may have abnormal or inappropriate responses to other animals, people or noises.

Shouldn’t a good trainer be able to fix the problem?

Just like a school teacher can identify that a child has a problem that needs further investigation and help, a good trainer can identify when an animal’s responses are abnormal or when an animal is overly anxious. Good trainers help owners and animals develop skills for living together. Good trainers do not diagnose and treat psychological problems in animals- this is the role of the Veterinary Behaviourist.

Veterinary Behaviourists and trainers often work together. Some trainers have extra training so they are qualified to work with animals with problems and their owners. The trainer helps you to learn how to implement the behaviour modification program prescribed by your veterinary behaviourist.

Trainers are always welcome to visit the Melbourne Veterinary Specialist Centre with their clients. Please mention this when you are making your appointment.


What is involved in a Behaviour Consultation?

A behaviour consultation is a chance for you to discuss your pet’s problems and to start helping them.  Before you come to the appointment, you need to fill in a behaviour history form.  

It can be helpful to bring along footage of your pet when they are doing the problem behaviour. However, DO NOT put yourself, anyone else, your pet or someone else’s pet at risk to film the behaviour. Footage or photographs of damage can also be helpful to us in understanding the problem.

The veterinary behaviourist will sit down with you and work through the history form with you to get more in depth information. During this time, they will also be observing your pet and how it copes in a new situation (the consultation room). They will then explain their diagnosis and develop a treatment plan with you for your pet.

Behaviour consultations take time and you need to be present for them. Some of this time will be spent discussing possible outcomes, devising a specific behaviour modification program and helping you understand why your pet does the things they do.

Feline Behaviour Questionnaire link - https://forms.gle/rJdH1WSXtBvdki4c9 

Canine Behaviour Questionnaire link - https://forms.gle/WVreAefWpzZxdTzo9 

Puppy School Behaviour Questionnaire Link - https://forms.gle/udTNEpCQ8AAACvqt8 

Internal medicine

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

The Internal Medicine team at the Melbourne Veterinary Specialist Centre is skilled in the investigation, diagnosis and medical (non-surgical) management of most diseases affecting the internal function of your pet’s body. Both dogs and cats are fully catered by this team of caring Specialist Veterinarians and experienced veterinary Nurses. 

Our Specialists have spent many years developing knowledge and practical techniques in this extensive field. The areas of investigation vary from hormonal to gastrointestinal and from cardiac to neurological. 

The extensive range of diagnostic equipment at the Centre enables us to review, diagnose and treat the most complex and challenging of medical cases. Diagnostic procedures commonly performed include radiography, ultrasonography, Magnetic Resonance Imaging (MRI), computed tomography (CT scan), video endoscopy, and electrocardiography. Due to our extensive range of equipment, all these procedures can be performed within our clinic or at a local offsite facility, usually on the same day if required. All manner of problems can be tackled and solved by using:

  • A variety of tools to produce images of internal structures. 
  • An array of specific blood tests. 
  • Sampling procedures to obtain tissue and fluid samples with minimally invasive techniques. 

The Internal Medicine team are available for consultation from Monday to Friday at our Glen Waverley location. Cases can typically be seen within a few days; or, often more quickly based on urgency. We have experienced Nurses onsite, including overnight, to provide Patients with the professional care and treatment required. 

Timely communication with your referring veterinary clinic will ensure all ongoing care is co-ordinated and tailored to your pet’s needs. In addition, many Vets frequently seek advice from our Specialists regarding their cases. This means your local vet practitioner can discuss clinical problems with MVSC Specialists, which may provide further avenues for your Vet to pursue OR determine whether a referral to our Specialists would be beneficial.  

The Medicine Department is fully equipped to investigate a full range of referral case problems using:

  • Colour Doppler ultrasonography suitable for all ultrasound applications
  • Video endoscopy with a wide range of flexible and rigid scopes to allow imaging of intestinal, respiratory, and urinary structure
  • Fluoroscopy
  • High power digital radiology suite
  • Onsite Magnetic Resonance Imaging (MRI)
  • Electrocardiography
  • Off-site access to CT scanning 
  • Blood pressure measurement
  • A range of biopsy devices that usually allow tissue or fluid samples to be obtained with minimal side effects
  • Continuous glucose monitoring.

The cases that are investigated include the full gamut of medical problems, such as: acquired and congenital cardiovascular disease; alimentary problems; urinary tract disease; respiratory disease; comprehensive cancer care; neuromuscular disorders; endocrine diseases; and haematologic disorders.

MRI 

The specifically designed VetMRI machine is housed within our Specialist Centre in Glen Waverley.

It is readily available to same-day procedures, and is an important veterinary diagnostic tool.

Some of the benefits of having an on-site MRI machine include:

  • Superior intra-procedural monitoring and after care
  • Ability to perform additional procedures while the patient is anaesthetised (e.g. CSF collection/spinal tap, surgical intervention, biopsy sampling).
  • Unparalleled view inside the body
  • Ability to locate central nervous system abnormalities.
  • Ability to produce detailed pictures of internal body structures such as organs, soft tissues and bones which can then be examined on a computer monitor, printed and copied to CD.

Digital Radiography & Fluoroscopy

Digital radiography is a form of X-ray imaging, where digital X-ray sensors are used instead of traditional photographic film. Advantages include:

  •  Time efficiency through bypassing chemical processing and the ability to digitally transfer and enhance images
  • Less radiation can be used to produce an image of similar contrast to conventional radiography.

Fluoroscopy is an imaging technique commonly used by physicians to obtain real-time moving images of the internal structures of a patient through the use of a fluoroscope. In its simplest form, a fluoroscope consists of an X-ray source and fluorescent screen between which a patient is placed—most commonly used for imaging oesophageal and trachea movement.

Endoscopy (Gastroscopy, Colonoscopy, Bronchscopy)

Endoscopy is a medical procedure which allows a veterinarian to observe the inside of the body without performing major surgery. An endoscope (fibrescope) is a long, usually flexible tube with a camera at one end and a control device at the other. The end with the camera is inserted into the patient. Light passes down the tube (via bundles of optical fibres) to illuminate the relevant area and the images are sent to the television screen via the camera. Usually, an endoscope is inserted through one of the body's natural openings, such as the mouth, nostrils or anus. Endoscopy allows us to take biopsies from internal structures to aid in the diagnostic process. It is also useful in the removal of foreign bodies.

This is a diagnostic process that uses the reflection of high-frequency sound waves to make an image of structures deep within the body. It is used to visualise subcutaneous body structures vessels and internal organs for possible pathology or lesions. It is possible to perform both diagnosis and therapeutic procedures using ultrasound to guide interventional procedures (for instance biopsies or drainage of fluid accumulation). A water-based gel is used to couple the ultrasound between the transducer and Patient. This is a non-invasive procedure which can be performed on a sedated or non-sedated patient.

Electrocardiography (ECG) is the recording of the electrical activity of the heart over time via skin electrodes. It is a non-invasive recording produced by an electrocardiograph. Electrodes on different sides of the heart measure the activity of different parts of the heart muscle. An ECG displays the voltage between pairs of these electrodes, and the muscle activity that they measure, from different directions. This display indicates the overall rhythm of the heart and weaknesses in different parts of the heart muscle. It is the best way to measure and diagnose abnormal rhythms of the heart.

Information For Your Pet's Visit

The Medicine team is available for consultation on the following days:

Glen Waverley: Monday - Friday 

Cases can typically be seen within a few days or more quickly for urgent cases. Bookings are necessary and are made in priority of urgency.

At the time of your initial consultation, one of our nurses will greet you and take your pet and you to a consultation room, check relevant details and perform a brief initial evaluation. This information will be passed onto the clinician who will have reviewed the referral information. Our specialist will join you as quickly as possible, but there may be a short delay in cases where the clinical material is extensive.

An initial consultation lasts for up to an hour. This allows time for your pet’s problem to be carefully explored and a thorough clinical examination to be performed.

A range of options then will be discussed, which might include further tests and/or treatment options. Expected outcomes, problems that might arise and differences between the alternatives will be discussed. If needed, time is given for the options and information to be discussed with other family members.

One of our Nurses will present estimates of costs for the various procedures and/or treatments anticipated. If there are procedures to be performed, in most cases these are on the same day as the consultation. If this is not possible, or it does not fit with your plans, they can be organised for another day. As many procedures might require sedation or anaesthesia, we request that pets are not fed on the morning of the consultation or procedures, unless the medical problem requires a meal to be given.

Surgery

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

Our goal at the MVSC Surgery Department is to provide the highest standard of care for surgical Patients. Importantly, we interact with Specialists in other services to provide a comprehensive and collaborative approach to Patient care. 

We offer a personalised service where communication with the Surgeon is available from the initial consultation, immediately after the surgery, during the recovery period, and at the discharge appointment. We do not simply perform the surgery and move on. We provide consistent follow up until the surgical problem is resolved. All surgical procedures are communicated to the referring Veterinarian via a telephone call, an emailed/faxed report, and a mailed report. All the Nurses in the Surgery Department are well trained, caring, and compassionate and will make your pet’s stay at the Centre as comfortable as possible for both you and your pet. 

During the initial consultation your pet will be examined by one of our Specialist Surgeons and the relevant history, laboratory work, and X-rays from your referring veterinarian will be assessed. If further investigations are required, these can be mostly performed at the time of the initial appointment. 

One of the Surgeons will then discuss your pet’s problem and a surgical treatment plan will be formulated. The risks, possible complications, success rates, and costs of the surgical procedures will then be discussed to ensure you are able to make a well informed decision regarding your pet’s care.

Our Specialist Surgeons are on call for emergency surgeries should the need arise with your pet. 


Our goals and values 

At the MVSC Surgery Department, we aim to: 

  • To provide state-of-the art surgical care for all Patients. 
  • To provide excellent communication with pet owners and referring Veterinarians. 
  • To support the Veterinarians in Melbourne, regional Victoria, and interstate. 
  • To provide excellence in all areas of surgery, including soft tissue surgery, orthopaedics, surgical oncology, neurosurgery, electrochemotherapy and emergencies. 
  • To provide a multidisciplinary ‘team approach’ to all our cases as we work with internists, oncology consultants, dermatologists, and radiologists to provide the best available treatment for our Patients. 
  • To have input from all our Surgeons regarding cases to ensure that we can make the most well informed decision for the optimum care of your pet. 
  • To provide excellent post-surgical follow up for your pet including the management of any complications that may arise from the procedure. We do not just send your pet back to your regular Veterinarian; we have a duty of care to ensure we guide you through the postoperative period. 

 

Routinely performed surgical procedures at our centre include:

  • Tibial plateau leveling osteotomy (TPLO) for cranial cruciate ligament ruptures;
  • Basic and advanced fracture repairs;
  • Minimally invasive orthopaedics with use of intra-operative fluoroscopy;
  • Arthroscopy;
  • Minimally invasive surgery including laparoscopy, thoracoscopy, and tracheal stenting, CO2 surgical laser;
  • Hemilaminectomy and ventral slot procedure for acute disc ruptures;
  • Wobbler surgery;
  • Brain surgery;
  • Spinal fracture repairs;
  • Portosystemic shunt surgery;
  • Hernia repairs;
  • Thoracic surgery including lung removal, surgical ligation of patent ductus arteriosus (PDA);
  • Gastrointestinal surgery;
  • Urinary and reproductive tract surgery;
  • Tumour removals and reconstruction;
  • Upper airway surgery including correction of soft palate elongation and laryngeal paralysis (BOAS);
  • Emergency surgery.

Surgical Oncology

At the Melbourne Veterinary Specialist Centre we pride ourselves on offering the only multidisciplinary approach to cancer Patients in Victoria. Dr Charles Kuntz has completed a fellowship in surgical oncology at Colorado State University. 

Our Surgeons work with our Internal Medicine Specialists along with external oncology specialists when required, during both the pre and postoperative period to provide comprehensive treatment for pets with cancer. This allows us to provide cancer treatments that include a combination of surgery, chemotherapy, electrochemotherapy and radiation therapy. With aggressive surgery many cancer Patients can be cured of their disease without having to resort to other treatment modalities.

Many of these procedures are quite radical and potentially disturbing cosmetically to pet owners. All of our Surgeons are cognisant of this and will spend time showing pet owners photographs of similar cases to reassure them that their pet will be functional and that we will achieve a cosmetic result. Commonly performed surgical oncology procedures include:

  • Wide excision of soft tissue sarcomas, mast cell tumours, vaccine associated sarcomas;
  • Limb salvage for osteosarcoma;
  • Thoracotomy for thoracic tumours, such as lung masses, thymomas, and chest wall masses;
  • Brain and spinal cord tumour removals;
  • Abdominal tumour removals;
  • Maxillectomy and mandibulectomy for tumours of the oral cavity;
  • Skin tumour removal and reconstruction using skin flaps, skin grafts, or microvascular techniques.

Neurosurgery

All of our Surgeons are well trained in neurosurgery and routinely perform decompressive surgeries of the spinal cord for disc ruptures and removal of spinal tumours.

Acute disc extrusions, if treated promptly, carry an excellent prognosis and it brings us great satisfaction to get paralysed pets back on their feet to resume a normal life.

 

Your pet's visit

  • The initial consultation usually lasts one hour and may involve sedation and further radiographs (X-rays) if required.
  • In some cases more advanced imaging such as MRI or CT may be recommended and can sometimes be performed on the same day as the visit.
  • Surgery is often performed the same day or the day following the initial consultation.
  • The possible complications, risks, and expected outcome are discussed during the consultation and you will be required to sign both a consent form and an estimate form prior to hospital admission. A 50% deposit of the estimate is required prior to all surgical procedures being performed.
  • After surgery you will be contacted by telephone and will be informed of how the surgery went and how your pet is recovering.
  • Most Patients stay the night of surgery under the supervision of our overnight nursing staff.
  • Many Patients are able to go home the day after surgery and a discharge appointment will be made with the Surgeon to discuss the postoperative care instructions. You will be provided with written discharge instructions to guide you through the post operative period.
  • Your referring Veterinarian will be contacted via telephone and a written report will be emailed or faxed. A copy will also be posted with digital photos attached for his/her records.
  • We prefer to perform our own revisit examinations. If you live a long distance from the centre, follow up examinations can be performed by your referring Veterinarian in consultation with our Surgeons.

Read the latest blogs from Dr Charles Kuntz DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon at Melbourne Veterinary Specialist Centre:

Axial pattern flaps

Uncover the ins and outs of Axial Pattern Flaps surgery. Understand flap surgery types, techniques such as Z-plasty, and post-operative care essentials. 

Read More

Is the grass greener?

A look into the life of a veterinary specialist surgeon, comparing the paths of animal and human doctors. A reflection on the ups and downs of being a primary care veterinarian, and insights that might surprise you.

Read More

Total Ear Canal Ablation

A uide to Total Ear Ablation for cats and dogs. This step-by-step blog provides invaluable insights into the procedure, offering essential knowledge for those interested in learning more about this aspect of veterinary care.

Read More

Diaphragmatic hernia in a cat

Dr Charles Kuntz, Specialist Surgeon, explains the procedure for repairing a peritoneal pericardial diaphragmatic hernia in a one-year-old cat.

Read More

Extracapsular Repair For Dogs

Dr Charles Kuntz, Specialist Surgeon, explains the procedure for extracapsular repair of a cranial cruciate ligament rupture.

Read More

Hip Luxation in Dogs

Learn about Hip Luxation, a serious condition amongst dogs in which their hip has dislocated as a result of intense physical trauma. 

Read More

Dr Charles Kuntz – Coming to Australia

Reflecting on his journey, he recalled his early struggles in Australia, where despite his US success, he faced silence and uncertainty before finally building a successful practice.

Read More

Drivers for progress in veterinary surgery

Veterinary surgery is progressing at a very rapid rate. Dr Charles Kuntz shares factors which have contributed to this rapid progress. 

Read More

Catastrophic Error - I had amputated a normal leg

Dr Charles recounts a case where he amputated a dog's leg based on a suspected osteosarcoma diagnosis, which was initially refuted by biopsy but later confirmed by top pathologists. 

Read More

Oncology

Glen Waverley: 03 9887 8844 | Essendon Fields: 03 9374 3644 | office@melbvet.com.au

MVSC does not currently have an onsite oncologist.  Our Internal Medicine and surgery teams have extensive experience in oncology management and chemotherapy protocols. Input of an external Veterinary Oncology Specialist is avaialble to our specialists if and when required. 

The Melbourne Veterinary Specialist Centre oncology therapies range from oral medicines to injected chemotherapy. The type of treatment is decided upon depending on the type of cancer present and the wishes of the pet owner. Diagnostic procedures include fine needle biopsy, bone marrow testing, radiography, ultrasonography, MRI, and laboratory testing.

Chemotherapy

Chemotherapy is an important component of cancer management with many tumours showing benefit from its use. It is not only beneficial in lymphoma, where it has been most widely used, but a wide range of tumours including sarcomas, carcinoma, mast cell tumours and other round cell tumours. Many of these tumours can have significantly better outcomes with chemotherapy.

Chemotherapy is not a matter of following a recipe. Each case needs to be individually assessed and the treatments tailored depending on the response and tolerance. With Dr Peter Bennett's experience and knowledge, more aggressive treatments are possible without significantly increasing the risk of toxicities.

As well as assessing the patients for their cancer and its effects, all patients are assessed for concurrent health conditions that might affect the treatment by the appropriate member of the team. In some cases these additional problems require treatment to improve the patient's tolerance to the cancer therapy. This assessment can make the difference in obtaining a successful treatment of a patient’s cancer.

The introduction of a safe ‘closed circuit’ administration system called ‘Phaseal’ [used in human hospitals] means that chemotherapy drugs can be made on our premises at reduced cost to clients and with increased safety to our oncology patients and staff.

In conjunction with our Surgery Department, we can also place subcutaneous venous access ports that allow safe delivery of long-term chemotherapy. They are particularly useful in fractious animals and animals with poor venous access and are commonly used for administering chemotherapy to young children.

Administration of chemotherapy

Set up for chemotherapy

Inserting the intravenous catheter

Taping the catheter securely into place

Connecting the Phaseal closed injection system

Flushing the port

Administering the drug

The Melbourne Veterinary Specialist Centre has access to all relevant equipment and latest technology to allow the best management of cancer patients. This allows us to stage cases, determine the extent of local disease, investigate any other problems and to assess response to therapy.

Our facilities include:

  • Onsite MRI
  • Radiography/fluoroscopy suite
  • Video endoscopy
  • Arthroscopy
  • Ultrasonography
  • Electrocardiography
  • Electromyography
  • Access to radiation, interstate
  • Inhouse haematology and biochemistry in addition to nearby support from a major veterinary pathology laboratory with fast turnaround times.

Referrals and appointments

Veterinary Specialists serve as an extension of general veterinary practice offering advanced knowledge and equipment to diagnose and treat your pet more effectively. In some cases, just like in human medicine, a specialist may be required to manage your pet’s problem.

As we are not a primary health provider, you will need a referral from your Veterinarian to see the Specialists at our Centre. Once your Veterinarian suggests a referral to a specialist, a referral form will be completed. Your Veterinarian will either contact us directly or ask you to contact us to make an appointment.

MVSC offers a central connection between you, your referring Veterinarian, and the other Specialists within the Centre to ensure the successful evaluation and ongoing treatment of your pet. Following your consultation, and any subsequent diagnostics or procedures, our Specialists will communicate with your referring Veterinarian to assure a smooth transition and continuity of care.If you are concerned about your pet's diagnosis or care, please speak with your Veterinarian about a referral to a specialist.

To make a patient appointment or vet referral, contact our friendly team via phone or email. Please note a referral from your general veterinary practitioner is required for all initial consultations.

    

Meet our team

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

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Dr Darren Merrett

BVSc, MVS, Cert. SAC FANZCVS (Specialist in Canine Medicine)

Darren Merrett graduated from Melbourne University in 1984 and completed internship/residency programs at Melbourne University (where he obtained a Master of Veterinary Studies) and then Bristol University (where he obtained a RCVS Certificate in Small Animal Cardiology).   Darren obtained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Canine Medicine) in 1994 and found a private referral practice that has subsequently grown at the Melbourne Veterinary Specialist Centre.

In addition to daily clinical work, Darren has co-tutored a small animal medicine distance education course for the University of Sydney’s Centre for Veterinary Education for over 20 years; he is a frequent conference speaker; regularly examines and mentors for the ANZCVS; and has trained and supervised many residents.  Darren has spent a lifetime in specialist small animal practice and he has taught and mentored hundreds of veterinarians.

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

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Dr Kate Heading

BVSc (Hons), FANZCVS (Specialist in Small Animal Medicine)

Dr Kate Heading graduated from The University of Melbourne with a Bachelor in Veterinary Science with first class honours in 2000. Kate has worked in a variety of small animal practices in Victoria and the UK. Kate achieved membership in 2007 to the Small Animal Medicine chapter of the Australian and New Zealand College of Veterinary Scientists.Kate joined MVSC in March 2008 as a Resident in Medicine and attained Fellowship of the Australian and New Zealand College of Veterinary Scientists (Small Animal Medicine) in 2011.

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

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Dr Bruce Lamond

BVM&S MANZCVS (SAM) MRCVS (Resident)

Dr Brue Lamond graduated from the University of Edinburgh in 2013. He then went on to work in small animal practice in the UK gaining a diverse range of skills and experience.  In 2017 Bruce made the move to Australia and has worked in Queensland and South Australia, prior to starting his internal medicine residency at MVSC. In 2019, Bruce was awarded membership by examination of the Small Animal Medicine Chapter of the Australian and New Zealand College of Veterinary Science (ANZCVS) in 2019.

Bruce enjoys all aspects of internal medicine and is particularly interested in immune-mediated & hepatic diseases. Outside of work Bruce is kept busy by his young dog Pippin and when time allows also enjoys playing badminton and tennis.

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

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Jayne - Team Leader

Internal Medicine & Oncology Nurse

Jayne began her Veterinary Nursing career in 2000, working in a general vet practice and cattery for 5 years.
In 2003 Jayne completed a Diploma of Applied Science in Animal Technology and a Diploma of Applied Science in Biological Laboratory Sciences.  Jayne started working at MVSC in 2005 as an Internal Medicine and Oncology Nurse, she then became Team Leader in 2008. Jayne has a keen interest in Oncology, Anaesthesia and MRI.  Jayne loves dogs (especially Labradors) and also cats.  She has a much loved black & white domestic short hair cat named Memo, who Jayne adopted in 2004 from the cattery at her local vet clinic.    

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Nina - Team Leader

Internal Medicine & Oncology Nurse

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Nina - Team Leader

Internal Medicine & Oncology Nurse

Nina has been working in general practice for nine years and has completed her Veterinary Nursing Certificate IV in 2001. She has been with the MVSC since 2008. Nina has an interest in cat and dog diseases and nutrition. During her nursing career, she has also worked with wildlife through various clinics.  Nina and Mandy (Dermatology Nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand in 2011.

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Rochelle

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Rochelle

Rochelle started her Veterinary Nursing career in 2012.  She has worked in both general practice, specialist clinics and completed her Certificate IV in Veterinary Nursing in 2016.  In her spare time she volunteers for a bat rescue organisation nursing grey-headed flying foxes and pups.  She has a Spoodle and two cats (Maxie and Phoebe) and has a special interest in nursing senior pets

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Mollie

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Mollie

Mollie joined the MVSC team in March 2020 as an animal attendant and has recently ventured part-time into a junior nurse role with our Internal Medicine team. Mollie completed her Certificate IV in Companion Animal Services in 2018 and has fostered many rescue cats over the years. She has always had an interest in animals and their welfare and currently has 2 kelpie crosses, 2 rescue cats and 2 chickens.

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Alicia

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Alicia

Alicia became a qualified veterinary nurse after working in South Africa in lion conservation. She has worked in general practice for 5 years and started at MVSC in June 2022 and has a keen interest in diagnostic workups and pathology. At home she shares her house with two very loved and spoilt cats named Billie Ruben and Bugs.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

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Dr Sonya Wasik

BVSc (Hons), BSc (Hons), MANZCVS, Diplomate ECVS

Sonya graduated with a veterinary degree from the University of Queensland in 2003. After two years in mixed practice, Sonya undertook an internship in small animal medicine and surgery at the University of Melbourne. Upon completion of a surgical residency at the University of Sydney, Sonya was based in Adelaide in referral practice for several years, prior to returning to Melbourne. Sonya enjoys all aspects of small animal surgery, including orthopaedics, soft tissue and neurosurgery, with a special interest in orthopaedics. Sonya is a Diplomate of the European College of Veterinary Surgeons and a registered specialist in small animal surgery. 

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

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Dr Charles Kuntz

DVM, MS, MACVSc, Diplomate ACVS, ACVS Founding Fellow of Surgical Oncology, Registered Specialist of Small Animal Surgery, Senior Staff Surgeon

Charles graduated from the University of Florida and did an internship at the Animal Medicine Center in New York City. He then did a residency in small animal surgery and Master’s program at Virginia Tech. Following that he did a one-year fellowship in Cardiac Surgery and Research at Auburn University and an 18 month Fellowship in Surgical Oncology at Colorado State University before he became an Assistant Professor of Orthopaedic Surgery also at Colorado State University. Charles then started a busy referral surgical practice in Washington DC where he was also on the Board of Directors and the Program Chair for the DC Academy of Veterinary Medicine.

In 2004, Charles moved to Australia and started Southpaws Specialty Surgery for Animals. He started with just one nurse and by the time he sold the practice in 2022, Southpaws was up to 170 staff over 2 hospitals. Charles set up the first radiation therapy unit for animals in Australia. He has published hundreds of articles, abstracts, book chapters and proceedings in topics related to the treatment of surgical diseases in animals. He is often invited to lecture at international conferences. Charles has 5 patents for devices used in the treatment of surgical diseases in animals.

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Millie - Team Leader

Surgery Nurse

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Millie - Team Leader

Surgery Nurse

Millie started working as a veterinary nurse in a local general practice in 2018 and then began working at MVSC in March 2020. Millie has completed her Certificate IV in veterinary nursing and also has previously completed her Certificate II in Equine studies. Her nursing passions lie in anaesthesia and surgery work. Outside of work she enjoys running and spending time with her dog and rabbit.

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Fiona

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Fiona

Fi started working as a veterinary nurse in 2010 and has since then worked in Tasmania, Queensland and at an Elephant Sanctuary in Thailand. Fi came back from overseas and completed her Certificate IV in Veterinary Nursing and then went on to do a Certificate in Professional Veterinary nursing focusing on Anaesthesia. Her nursing passions are with anaesthesia and assisting in surgical procedures. Outside of work Fi loves to walk her dogs, ride motorbikes and travel. She has 2 Staffy crosses named Rosie and Rufus and a white domestic long-haired cat named Casper.

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Erin

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Erin

Erin starting working as a veterinary nurse in 2017 at a busy general practice before starting at MVSC in February 2021. She has completed her Certificate IV in Veterinary Nursing and has also obtained a Diploma of Design before she found her true passion in the animal industry. Erin is interested in native wildlife and surgical nursing; she hopes to complete her Diploma of Veterinary Nursing in the near future. In her spare time, she enjoying going to the beach with her water loving Staffy, Drawing, playing basketball and caring for her extended pet family

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Marnie

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Marnie

Marnie started her nursing journey by graduating from the Bachelor of Veterinary Nursing in 2018 and worked in an emergency equine referral hospital for over 4 years. She has a cat named Shrimp, and 2 horses named Benni and Bee. She keeps busy with her horses and going camping regularly on weekends. Previously, she has completed a certificate II in Equine Studies during her schooling. Marnie joined MVSC in March 2022, she enjoys working in the surgery and internal medicine departments and has a keen interest in anaesthesia and surgical procedures.

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr Rebecca Bassett

BScAgr (Hons), BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr Rebecca Bassett has completed two university degrees — the first at the University of Sydney in Agricultural Science in 1992 and the second in Veterinary Science at the University of Queensland in 1997. Dr Bassett worked in rural mixed practices in NSW before moving to Melbourne in late 2000 to do a residency in Dermatology at the Melbourne Veterinary Specialist Centre. She gained her Membership of the Australian and New Zealand College of Veterinary Scientists in Canine Medicine in 2002 and Fellowship of the Australian and New Zealand College of Veterinary Scientists in Veterinary Dermatology in 2005. Dr Bassett has written several articles for peer-reviewed journals and has given several seminars for continuing education in Dermatology to veterinarians. Her current professional interests are in hair loss in dogs and ear infections.

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

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Dr David Robson

BVSc (Hons), MACVSc (Canine Medicine), FACVSc (Dermatology)

Dr David Robson graduated from the University of Queensland with honours in 1992 and spent almost seven years in general small animal practice in Brisbane. He moved to Melbourne in late 1999 to commence his residency in veterinary dermatology at the Animal Skin, Ear and Allergy clinic (now part of Melbourne Veterinary Specialist Centre). He attained Fellowship of the Australian and New Zealand College of Veterinary Scientists in 2005. Dr Robson has lectured in Australia and overseas (New Zealand, United States, Hong Kong, Austria) and has authored and co-authored several peer-reviewed scientific articles. His current professional interests include pollens and pollen allergies, otitis diagnosis and treatment, and barrier dysfunction. 

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

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Dr Nicola Martinez

Registered Veterinary Dermatology Specialist

Dr Nicola Martinez graduated from the University of Bristol in the UK in 2007 and threw herself into first opinion practice for the next 10 years. She always had an interest in dermatology and decided to pursue it as a specialisation after growing frustrated at not having the knowledge and dedicated caseload to manage dermatological cases well. She spent 4 years at the University of Sydney University (2018-2022) completing an internship, followed by a 3 year residency in dermatology under the supervision of Dr Beth McDonald. She passed her board exams in 2022 making her a certified specialist of the American College of Veterinary Dermatologists. She started working at MVSC in January 2023 and loves the fast-paced work as she gets to see a huge variety of interesting cases. Her special interests include the role of the skin barrier, especially in atopic dermatitis, and understanding how one aspect of skin disease can influence many others.

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

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Dr Madelaine Guy-Moore

BVSc, MANZCVS (Veterinary Pharmacology)

Madelaine graduated from the University of Sydney with a Bachelor in Veterinary Science in 2012. She then spent seven years in a general small animal practice in Sydney and the United Kingdom. In December 2019 Maddie made the move to Melbourne to join our Dermatology team to undertake an internship in Dermatology. Outside of work, Madelaine enjoys hiking and pampering her very lazy cat, Lord Byron. 

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

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Dr Tian Chee Lu

BV&MS (Dermatology Resident)

Tian graduated from the University of Edinburgh in 2015. She spent 3 years in general small animal practice in rural Western Australia before moving to Melbourne in 2019 to work with us at MVSC. She has completed an internship with us in Surgery, and in April 2020 became an intern for our Dermatology team. Tian is currently pursuing further training with us to become a specialist dermatologist.  Peanut is Tian's dear little rescue Chihuahua, an older and sometimes grumpy little boy.

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Rach C - Team Leader

Dermatology Nurse

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Rach C - Team Leader

Dermatology Nurse

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

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Lucy S - Team Leader

Dermatology Nurse

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Lucy S - Team Leader

Dermatology Nurse

After always wanting a career working with animals Lucy decided to pursue this and began working to obtain her Certificate IV in Veterinary Nursing in 2016. Lucy joined MVSC in early 2017 as an Animal Attendant and in early 2018 Lucy acquired a nursing position with our Dermatology department. Lucy has a Griffon Bruxellous named Lenny, who is sure to make you smile.

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Mandy

Dermatology Nurse

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Mandy

Dermatology Nurse

Mandy commenced working at the MVSC in December 2007 after spending some time overseas in South Africa at a monkey reserve and having completed an animal technology course. Mandy is currently undertaking a veterinary nursing course.  In 2011 Mandy and Nina (Internal Medicine nurse) worked at the Veterinary Clinic within the Elephant Nature Park in Chiang Mai, Thailand.  Mandy has a Griffon with personality plus named “Frank” who you may have seen in some TV ads, a Blue Healer cross named "Cody" and a Sun Conure parrot named "Norman".

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Rachel

Dermatology Nurse

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Rachel

Dermatology Nurse

Rachel started her veterinary nursing journey working in general practice for a couple of years whilst completing her Certificate IV in Veterinary Nursing and joined the MVSC team in early 2008. Other than loving animals of course, she enjoys spending time outdoors in the sunshine with her family and cuddles on the couch with her chubby ginger cat named Wallace and a cute little Cavalier King Charles named Lucy

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Joanne

Dermatology Nurse

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Joanne

Dermatology Nurse

Joanne joined the Melbourne Veterinary Specialist Centre in 2011. Joanne worked at the Collingwood children's farm, caring for various farm animals, for eight years which then lead to an interest and subsequent career in veterinary nursing. Joanne's veterinary nursing career commenced in 2003 where she worked for an avian specialist practice for three years. Joanne then went on to work at a small animal practice in 2007 before joining MVSC in 2011. Joanne has two cheeky dogs - "Louis" a Boston Terrier and "Jenna" a Pug. 

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Lauren

Dermatology Nurse

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Lauren

Dermatology Nurse

Lauren began working at the MVSC in Feburary 2013 after completing her Year 12 VCE studies in 2012. She is currently a Law Student at Monash University, while maintaining her interest in caring for and looking after animals. Lauren has two Ragdoll Cats named Dexter & Oscar, and a German Shorthaired Pointer named Buzz. 

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Jess B

Dermatology Nurse

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Jess B

Dermatology Nurse

Jess joined the MVSC team in 2014, after spending three years working at an inner city dog day-care centre. She has also done a lot of volunteer work in animal welfare, which she is very passionate about. Jess has always had a passion for animal care and is currently working to complete her Certificate IV in Veterinary Nursing. Jess has two spoilt Cavalier King Charles Spaniels who are best friends - 'Lola' and 'Ava' and would love to add a cat to the family in the future.

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Sarah J

Dermatology Nurse

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Sarah J

Dermatology Nurse

Sarah joined MVSC in 2018 after returning from the UK, where she worked at a busy animal emergency hospital in London. Sarah completed her Certificate IV in Veterinary Nursing in 2013 and has worked in both emergency and ophthalmology clinics in Australia as well as having the amazing opportunity to treat Rhinos and other wildlife in South Africa.
Now settled back in Australia, Sarah spends her time with her lovable but cranky 16 year old ex-street cat rescue named Odin.

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Sarah C

Dermatology Nurse

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Sarah C

Dermatology Nurse

Sarah joined MVSC in early 2019 as an animal attendant; in early 2020 she then moved into a junior dermatology nurse role. Sarah is currently undertaking her Certificate IV in Veterinary Nursing. Sarah has a Border Collie, a spoodle and a beagle at home, along with a big ginger cat named Tiger. 

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Rachel H

Junior Dermatology Nurse

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Rachel H

Junior Dermatology Nurse

Rachel joined MVSC in 2019 as an animal attendant and more recently made the transition to our Dermatology department as a junior nurse. Rachel has completed a Certificate II in Animal Studies and a Certificate IV in Companion Animal Services. She is currently completing a Bachelor of Animal and Veterinary Biosciences. Rachel has a tortoiseshell cat named Lily and outside of work she enjoys playing football and socialising with friends and family.

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

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Dr Jacqui Ley

BVSc (Hons), FANZCVS (Veterinary Behaviour), PhD DECAWBM

Dr Jacqui Ley was the inaugural Hills TM Resident in Veterinary Behavioural Medicine.  She graduated from the University of Melbourne in 1995 and worked in companion animal practice in metropolitan Melbourne.  While studying, she recognised veterinary behavioural medicine as an area that brought together her interests in animal behaviour, animal training and the functioning brain.  She obtained her membership to the Veterinary Behaviour Chapter of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in 2000.  Dr Ley completed her PhD, through Monash University, describing a model and building a questionnaire for assessing canine personality.  She has also described the factors that affect the relationships between an owner and their dog.  Other research interests include the human-animal bond and factors affecting this, tests for measuring fear and other behaviours in dogs and the social relationships in dogs and cats.  She was a tutor for the Graduate Certificate in Animal Welfare at Monash University. 

In 2011 she became a diplomat of the European College of Animal Welfare and Behavioural Medicine - one of two people to hold this qualification in Australia.  Jacqui was awarded a Fellowship to the ANZCVS in the Chapter of Veterinary Behaviour at Science Week 2013.  She sees behaviour cases on a regular basis at MVSC.

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Dr Ashleigh Hargreaves

Resident

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Dr Ashleigh Hargreaves

Resident

Ash graduated from Adelaide University in 2015 and undertook a true mixed practice role in Warrnambool in South-West Victoria. Despite the interest and challenges of mixed practice, the area of Veterinary Behaviour interested Ash more than anything. In 2018 she completed the CVE Veterinary behaviour course, and in 2019 obtained Membership with the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in Veterinary Behaviour. Ash still practices as a general small animal vet in Warrnambool, as well as travels to other clinics across rural Victoria to practice and support veterinary staff in behavioural medicine. Ash is a member of the AVBIG executive committee in the position of secretary and holds the role of secretary/ treasurer for the Behaviour chapter of the ANZCVS. Ash loves behaviour because the more you learn the more you see, and as a vet, you quickly realise it is all most pet owners want to talk about!

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Pamela

Behavioural Medicine Nurse

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Pamela

Behavioural Medicine Nurse

Pamela has worked as a Veterinary Nurse for over twelve years.  She obtained her Diploma in Veterinary Nursing in Ireland at the University College of Dublin. She has been in Australia for more than 7 years and is now an Australian citizen. She has an interest in cardiac ultrasonagraphy, loves pugs and running around with her young daughter. Pamela works part time, mainly at our Essendon Fields Centre.

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Sophie

Animal Attendant

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Sophie

Animal Attendant

Sophie joined MVSC in 2021 as an animal attendant. Sophie has completed Certificate II in animal studies, as well as Certificate III in captive animals through Zoos Victoria, where she was able to work directly with keepers on rounds at both Melbourne Zoo and Healesville Sanctuary. Before starting her position with MVSC, Sophie volunteered in the Cattery at Save a Dog Scheme for 4 years and as a visitor services volunteer at Healesville Sanctuary for 3 years. Sophie has two cats at home, Gilbert, a grey and white domestic short hair and Bee, a calico domestic medium hair. Outside of work, Sophie enjoys creating art through painting and drawing. She also has a keen interest in native birds and enjoys going for walks to go birdwatching.

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Kat

Client Services Team Leader

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Kat

Client Services Team Leader

Kat joined MVSC in February 2022, she was originally a client of our Internal Medicine department and had such a great experience with us that she decided she wanted to join the team! She is a lover of all animals and grew up around pets her whole life. Kat had planned to study Veterinary Nursing but decided being face-to-face with clients and their beloved pets was her calling instead. Outside of work she enjoys spending time with her partner and her two dogs Samson the Mini Dachshund and Winnie the rescue German Shepard.

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Penelope

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Penelope

Penelope joined the MVSC team in January of 2021. Penelope has always had a love for animals, particularly admiring them for their unconditional love. She has a bachelor’s degree majoring in Animal Health and Disease and is currently studying Doctor of Veterinary Medicine at the University of Melbourne. Penelope has a Toy Poodle x Bichon Frise named Toto, a Jack Russell x Fox Terrier named Buddy, and a DSH cat named Amy. Outside of work and university life, Penelope enjoys water sports, watching movies with friends and travelling with family.

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Penny

Practice Manager

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Penny

Practice Manager

Penny has extensive knowledge of the workings of the veterinary industry as she has worked in the field since 1988. Penny has been with MVSC since the beginning when the clinic only had Dermatology services (Animal Skin and Allergy Clinic) and the vision of the owner was to develop it into a multi-specialist Veterinary Centre in what was the geographical centre of Melbourne. Penny experienced the excitement of the construction of our current site in Glen Waverley.  While the site was being built Penny worked across the road out of the Animal Emergency Centre as a Dermatology nurse. She then had a break from Animal Skin and Allergy Clinic (MVSC) to do locum work in various clinics including accident and Emergency in Melbourne and then a season at the foal Neonatal unit at Scone in the Hunter Valley NSW. Penny then spent 6 years as the head nurse at a busy vet practice in South East Melbourne. In 2003 she returned to MVSC as a nurse for the Surgery department, then moving to our Medicine department in 2004. In 2009 Penny then made the move into the admin side of the business where she now manages procurement, accounts, stock control,  interstate allergy vaccines and monthly regional  Dermatology clinics as well as occasionally filling shifts in departments to reconnect with the veterinary nursing world. Penny has 2 gorgeous kids and a very spoilt red Burmese named Tommy who’s mug shot you will find on the MVSC brochure. 

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Stacey

Practice Manager

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Stacey

Practice Manager

Stacey has gained a broad knowledge of MVSC and the veterinary industry since joining the business in 2008 as a part of our Client Services team. Since then Stacey has progressed through multiple roles within the business as Client Services Team Leader, HR/Admin focused roles, Client Relations Manager and more recently acting Business Manager. Animals have always been a part of Stacey's life; growing up she has had many family pets and was a highly competitive horse rider who always imagined a career involving animals. Stacey joined MVSC hoping to progress into nursing but continues to really enjoy the career path that she has followed in admin/management, you may find her helping the nurses on the clinic floor when an extra hand is needed though.

Stacey lives with her husband and spoilt dog on the Mornington Peninsula and outside of work enjoys keeping fit with Pilates, playing basketball, hiking and paddle boarding and also enjoys socialising with friends and family.

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Rach C

Practice Manager

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Rach C

Practice Manager

Rachael commenced working at MVSC in October 2017. She has completed her Certificate in Veterinary Nursing while working in an animal emergency centre for 5 years before joining the Dermatology department. Rachael has a Border Collie, a Beagle and a Poodle that keeps her very busy at home, as well as a grumpy ginger cat that keeps them all in line.

Melbourne Veterinary Specialist Centre (MVSC) Essendon Fields

Essendon Airport Main Terminal, Essendon Fields, VIC, 3041 Location Phone

Opening Hours

Monday & Tuesday: Closed

Wednesday & Thursday: 8:30am-5:30pm

Friday, Saturday & Sunday: Closed

Phone: (03) 9374 3644

Email: office@melbvet.com.au