About us

The Animal Emergency Centre Noosa is your local after-hours pet emergency and critical care facility, providing dedicated support when your regular vet on the Sunshine Coast is closed.

Our expert team is available after hours, including weekends and public holidays, to offer high-quality emergency vet care for your pet. Conveniently located alongside Greencross Vets Noosa, our well-equipped centre ensures we can handle any crisis your pet may face.

Rest assured, our qualified experts have seen and dealt with it all, guaranteeing the best possible care for your beloved companion. Trust us to be there when you need us the most.


Emergency and critical care

Emergency service Noosa
(07) 5353 7005

If you have an emergency or are worried about your pet’s health, please get in contact and we can assess the need for emergency treatment. You don’t need a referral or appointment to attend the hospital in an emergency.

Our emergency and critical care services include: 

  • Surgical theatres
  • Critical care monitoring bays
  • The latest diagnostic imaging and radiology equipment, including x-ray and ultrasound   
  • An in-house laboratory

Blood donor program

You may not have ever thought about it, but just like humans, some sick pets need blood transfusions, too.

Some accidents and illnesses cause catastrophic blood loss that your pet will need a donation of blood from another animal.

These donations are often life-saving and recipients go on to make a full recovery.

Not all dogs are appropriate for blood donations though, as we need to ensure the health of the donor is not compromised by participating.

Click to learn more about our blood donor program

 

 

AEC vet services and facilities

The Animal Emergency Centre is designed to function as an extension of the services already provided by your family veterinarian. We provide:
State-of-the-art emergency and critical care facility, Experienced emergency and critical care veterinarians and nursesIntensive care unit, Diagnostic equipment-X-rays, Ultrasound, Endoscopy, Blood pressure monitoring, Respiratory monitoring, Pharmacy and lab services, Isolation room

Our consultation rooms are designed to be a simple and unintimidating environment. They are used for initial assessment of less critical patients and discussion with owners, prior to admitting animals for treatment. More critical cases will be transferred directly to the treatment area upon arrival.

Our surgery suite is equipped with advanced anaesthetic and ventilation machines complete with full monitoring equipment (including blood pressure, SpO2, PCO2, Body Temperature, E.C.G.), heating facilities, suction machines and more.

All hospitalised patients are monitored continuously throughout their stay. There are doctors and trained personnel on duty at all times. Your companion stays in a comfortable, clean cage visible to all of our staff. We discourage toys and blankets from home, as with the high amount of traffic it is difficult to guarantee that they will return home.

Our Intensive Care Unit contains sophisticated monitoring and diagnostic equipment to look after the most critical of our patients.

We are fully equipped to run full blood profiles, clotting tests, microscopy, urinalysis, blood gases, electrolytes, hematology and more to ensure obtaining fast results – usually within minutes. This enables fast and accurate diagnosis and treatment.

We are equipped with X-Ray machines and an Automatic processing and developing machine.

We have a full range of emergency medication including blood transfusion products and antiserums for snake bites and paralysis ticks.

AEC costs, payments & insurance

The AEC gladly accepts a wide range of payment methods, such as cash, Visa, Mastercard and Amex. However, it's important to note we cannot process payments through Diners Club cards or accept cheque payments. To ensure a smooth process, we kindly request all accounts be settled when your pet is discharged.

For our hospitalised patients, a deposit amounting to at least 50% of the estimated cost is necessary before admission. For extended stays beyond 24 hours, additional deposits may be required. We'd like to emphasise that, unlike certain human emergency services, the AEC does not receive any government subsidies. Our clinics rely solely on self-generated income, so our fees are thoughtfully structured to guarantee we can maintain all essential resources for your beloved animal companions.

Pet insurance gives peace of mind in the event of significant trauma or illness allowing you to concentrate on your pet and not have to worry about the cost.

The AEC recommends pet insurance for all pets. Insurance allows vets to achieve the best outcomes for pets, rather than having to make compromises based on finances. High quality medical care costs a lot of money. The good news in the human world is that healthcare is Medicare funded and many people have private health insurance. This is not the case in the animal world – health care costs remain high but veterinary care is not subsidized by the government and currently few people have pet insurance. In other countries such as the United Kingdom, pet insurance rates are much higher than in Australia. We see many cases each year where treatable conditions must be left untreated due to financial constraints, sometimes with dire consequences. Other times, limited finances mean that care can be provided, but not at a level most likely to lead to a good outcome.

The benefit of pet insurance is that you do not have to come up with a large sum of money all at once. If your pet is insured and the unexpected happens, money is one less thing for you to worry about. Veterinarians love pet insurance because they can do what’s best for your pet without having to worry as much about money. A number of insurance companies provide pet insurance in the Australian market and these insurance companies provide a range of options. Some provide cover for preventative care such as vet checks and vaccinations, whilst others focus on providing peace of mind for unexpected occurrences, such as illnesses, being hit by a car, or attacked by a dog.

As with any investment, be sure to read the fine print before purchasing a pet insurance plan. Some insurers have time limits on the length of cover provided for each illness, which may exclude long term, chronic, or recurring illnesses. Other plans may exclude certain breeds or types of illnesses from being covered or even have an age cut off after which your pet is not covered. Thoroughly research the available plans to find one that is right for you and your pet. Be sure to find one that will cover them for their whole life, even if your diabetic, arthritic, Pyrenean Mastiff gets hit by a car!

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