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Animal Referral Hospital (ARH) Canberra
364 Fairbairn Avenue, Pialligo, ACT, 2609
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4.1
(269 reviews)

The staff provided an excellent level of communication, empathy and assistance during our pets stay. Dr Jimmy is an extraordinary vet whose level of care was simply amazing. We highly...

The staff provided an excellent level of communication, empathy and assistance during our pets stay. Dr Jimmy is an extraordinary vet whose level of care was simply amazing. We highly recommend this practice!
Ron Forrester
3 months ago

Weve been to ARH twice this year, and both times weve been incredibly grateful for the care and professionalism we received. Our first visit was when our little girl, Fufu,...

Weve been to ARH twice this year, and both times weve been incredibly grateful for the care and professionalism we received. Our first visit was when our little girl, Fufu, accidentally swallowed a fish hook that was in a very difficult position. Our local vet on the coast wasnt able to remove it and referred us to ARH. We were very lucky that Dr. Nadia Wong was available to see us as soon as we arrived. She was calm, professional, and performed the surgery successfully. Thanks to her, Fufu recovered well. We never imagined wed be back just three months later with a completely different and much more serious issue a condition called ITP (immune-mediated thrombocytopenia). That afternoon, we had taken Fufu to a local vet but they couldnt identify the problem, and we were sent home. Unfortunately, her condition got worse throughout the day. We suddenly remembered that we could contact ARH and see if they could see us immediately and were so glad we did. We called at 5:00 pm and spoke with Josh at the reception, who remembered us and kindly told us we could come in at 6:00 pm for emergency services. Thanks to that quick action, the emergency vet team was able to identify the issue, start Fufu on the correct treatment, and provide a lifesaving transfusion in time. Fufu is still on a long road to recovery and is now under the ongoing care of specialist Dr. Jane Yu at ARH. But we want to sincerely thank all the front desk staff, nurses, and vets weve seen over the past month. Your compassion, knowledge, and support during this difficult time have meant the world to us and to Fufu.
Carrie Zhang
6 months ago

Absolutely love. The vet explained the surgery fully beforehand. The staff were very friendly and helpful. My dog was looked after fabulously. Follow up care discussion was in-depth, no rushing....

Absolutely love. The vet explained the surgery fully beforehand. The staff were very friendly and helpful. My dog was looked after fabulously. Follow up care discussion was in-depth, no rushing. You can see the love of the animals by all of the staff.
elle mckay
a month ago

About Animal Referral Hospital Canberra

At our Animal Referral Hospital in Canberra, we believe life is better with a pet. Our compassionate team has a wealth of experience, allowing us to provide the best care to animals and their human friends. ARH Canberra incorporates a specialist referral service and emergency service into one seamless hospital, open 24 hours a day, all year round. Our specialist team operates from 8 am to 6 pm, Monday to Friday, with the emergency department open all other hours. Our emergency department is open on public holidays with access to on-call surgical and medicine specialists for urgent cases. We will work with you and your regular veterinarian to find the best treatment option for your pet, and look forward to welcoming you to 364 Fairbairn Avenue, Pialligo ACT 2609. ARH Canberra is part of the larger ARH group, which was started in Sydney in 1999. With specialists around Australia, the group shares access to leaders in surgery, oncology, internal medicine, dermatology, ophthalmology, cardiology, diagnostic imaging, and emergency and critical care.

Our Specialist Services

Our team of experienced specialists deliver world-class medical care across surgery, internal medicine, oncology, neurology, and emergency and critical care. We’ll take the time to talk you through all available treatment options, ensuring you feel informed and supported throughout your pet’s care.

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Our services

At our Canberra hospital in Pialligo, ARH provides after-hour emergency services and specialist referral services in surgery, internal medicine, orthopedic medicine and rehabilitation, oncology, and imaging.

All of our services are combined into one fully integrated hospital. This means that whether your pet comes to us for specialist treatment or emergency care, they are seamlessly treated by our team. This ensures your pet or patient's treatment is as smooth and stress-free as possible. It also allows us to be flexible on pet pick-up and drop-off times and visiting hours.

Our specialist and support services provide world-leading care for referral patients. We also have a well-developed research program and have published new procedures in orthopaedics and soft tissue surgery, as well as numerous case reports and analyses of current procedures.

Our ECC team is headed up by criticalist Dr Natashia Evans and is highly trained to monitor and treat the most critically ill patients. They have access to state-of-the-art equipment, including invasive and non-invasive blood pressure monitoring, mechanical ventilator support and oxygen therapy, as well as the most up-to-date in-house blood testing machines for haematology, biochemistry, coagulation and blood-gas analysis.

Our team provides constant, close monitoring of all animals requiring critical care support and specialises in providing pain management, intravenous fluid resuscitation, blood transfusions, oxygen support and nutrition to patients. This dedicated care can often be the key factor in a pet’s survival. Our full team is recovery-trained and certified in CPR resuscitation.

You may never have thought about it, but just like humans, some sick pets need blood transfusions, too.

Some accidents and illnesses cause catastrophic blood loss and we need to supplement your pet’s own blood with a donation of blood from another animal.

These donations are often life-saving, and recipients go on to make a full recovery thanks to the blood donation.

Not all dogs are appropriate for blood donations, and we need to ensure the health of the donor is not compromised by participating.

Our surgeons provide world-class care and will talk you through a range of treatment options for your pet. Your ARH specialist will also work closely with your regular veterinarian to ensure a coordinated approach to your pet’s care.

Our surgical services include soft tissue, orthopaedic, trauma, reconstructive and neurological surgeries. Our specialists take a considered approach to every case and provide a specialised treatment plan that best suits their patients and clients.

Open Monday to Friday from 8 am to 6 pm, you will need a referral from your veterinarian to see a specialist.

Our specialists have undertaken years of advanced training. After graduating as veterinarians, they completed internships and residency programs, then passed rigorous examinations allowing them to be registered in Australia as a specialist in their field.

We are fully equipped with the most up-to-date surgical equipment and implants, including:

  • Locking titanium and stainless-steel plates for fracture repair, as well as interlocking nails
  • Total hip replacements for dogs from 2 kg to 100 kg
  • Minimally invasive (keyhole) surgical equipment for arthroscopy, laparoscopy and thoracoscopy
  • In-house 3D printed guides for correcting limb deformity and fracture repairs
  • Ureteral stents and bypass implants for ureteral obstruction
  • Bipolar vessel-sealing technology for ligation
  • Stapling devices for organ removal

In-house CT, high-field MRI, digital radiography and ultrasound provide the most advanced diagnostic imaging options available in Canberra.

Our ARH Canberra facility has a 64-slice CT and Canberra’s only veterinary-based high-field (1.5T) MRI. We also have an on-staff radiographer to get the best possible images. While we do not have a radiologist on staff, we use teleradiology services to leverage the expertise of the best radiologists in the world to get overnight reports when a radiologist's opinion is required.

Dr Ah Young Kim has recently joined ARH Canberra as a sports medicine and rehabilitation specialist from Colorado State University.

Our orthopaedic medicine and rehab service will run from Tuesday to Friday each week.

Through precise diagnostics and preventative and non-surgical treatment options, Ah Young focuses on improving the quality of life for companion animals of all ages by restoring mobility, alleviating pain and improving fitness. Upon seeing patients through the orthopaedic medicine and rehabilitation service, further testing, including radiography, musculoskeletal ultrasound, CT, MRI and sampling (aspirates, biopsies and/or cultures), may be recommended.

Ah Young will discuss all available diagnostics and treatment options with clients to decide upon the best course for the individual patients and clients. 

Available treatments include:

  • Class IV laser therapy
  • Cold compression
  • Manual therapy (massages, stretching, joint mobilisation)
  • Acupuncture/electroacupuncture
  • Electrical muscular stimulation (TENS/NMES)
  • At-home exercise programs
  • Joint injections (platelet-rich plasma, steroid, hyaluronic acid, etc.)
  • Underwater treadmill (will be ready in the next few months)
  • Post-operative rehabilitation
  • Rehabilitation for geriatric patients
  • Weight-loss programs
  • Shockwave therapy

All hospitalised patients are monitored continuously throughout their stay. There are highly experienced ECC veterinarians and nurses on duty at all times. Your companion stays in a comfortable, clean bed visible to all of our staff and is monitored around the clock.

We discourage toys and blankets from home – with the high amount of traffic at our facility, it’s difficult to guarantee they will return home.

Our ARH nurses are highly skilled in veterinary critical care medicine and are compassionate people who go above and beyond when caring for your pet. All of our nurses have been trained and certified in CPR resuscitation.

ARH Gosford’s pet ambulance is a specialised patient transportation service dedicated to providing swift and compassionate care to pets in need. We’re here to help with emergency situations, critical care transfers, specialist referral transfers, support in remote locations and after-hours care.

Our vehicle is fitted with state-of-the-art equipment to ensure the safe and comfortable transport of pets. Equipment onboard includes oxygen, IV pumps, syringe drivers, suction, monitors, mobile ventilator, and a full crash kit.

We have access to specialist services and facilities within the ARH network. If your pet requires advanced treatment or imaging (MRI/CT), we can seamlessly transfer them to one of our other locations in NSW.

Why choose ARH Gosford Pet Ambulance?

  • Only pet ambulance on the Central Coast
  • Fully equipped vehicle for safe and comfortable care
  • Seamless coordination with veterinary clinics
  • Experienced and compassionate team

ARH Canberra is home to a state-of-the-art hydrotherapy service, designed to revolutionize rehabilitation and fitness for pets. Our facility offers a controlled, low-impact environment to aid in post-surgical recoveries such as TPLOs and spinal surgery as well as aiding in the treatment of conditions such as osteoarthritis, elbow/hip dysplasia, weight loss, fitness, tendinopathy and many more. The therapeutic benefits of hydrotherapy include pain relief, increased mobility and enhanced muscle strength, ensuring pets can enjoy a higher quality of life. With personalized treatment plans and expert veterinary supervision by Dr Ah Young Kim, our Sports medicine and rehabilitation specialist. Our hydrotherapy services provide a safe and effective way to support pet health. Partner with us to offer your clients a cutting-edge solution that prioritizes their pets' well-being and accelerates their recovery.

Our ARH receptionists are the welcoming face of our organisation and will support you during your time at our hospital. Our receptionists are highly trained, compassionate people and can assist with making and changing appointments, organising visits with your pet, and providing information on hospital stays. They are also the resident experts in payment options, such as VetPay and Zip Pay, and can process your insurance claims if desired.

Our internal medicine specialists are highly qualified experts in both canine and feline internal medicine. They work with referring vets to provide the best possible care for patients who are critically ill or have chronic, ongoing health problems. They treat a broad range of cases, including gastrointestinal disease, cardiac and respiratory disease, kidney and liver diseases, endocrine problems, immune-mediated issues, and joint disease.

The Internal medicine service at ARH Canberra, is led by Dr John Angles who has more than 25 years experience in the field. In addition to John we have a registrar who has completed her training and two residents training to be specialists. They are all trained in both dog and cat internal medicine and treat a broad range of cases such as gastrointestinal disease (including liver, pancreas and bowel disease); cardiac and respiratory disease; endocrine problems (such as diabetes and thyroid disease); kidney; immune; and joint disease. Our Medicine team are expert radiographers and provide excellent ultrasound reports.  

The training and experience of our internal medicine team enables them to work with your local veterinarian to provide the highest standard of care for your pet. Our specialists receive referrals for patients that are critically ill as well as those with chronic or ongoing problems. They are able to use their expertise combined with diagnostic tools, including endoscopy, ultrasound, MRI and CT to investigate the cause of a pet’s illness and to offer the best possible advice on treatment options.

We are thrilled to partner with experienced Veterinary Ophthalmologists Dr Matt Annear and Dr Sarah Coall of Vet Vision.

With the highest standard of care at the front of mind, Vet Vision provide a full-service ophthalmology department, providing you with access to the most current knowledge and latest techniques in ophthalmic care. With a fully equipped surgical suite, advanced diagnostics and human grade ophthalmic equipment your pet will receive the very best care available.

The Vet Vision team provides the following services at ARH:

  • Specialist ophthalmology consultations - complete eye examinations (new and chronic cases)
  • Consults on dogs, cats, exotics, equine, zoo animals
  • Advanced diagnostics including tear film analysis, retinal function testing (ERG), ultrasound, gonioscopy
  • Inherited disease testing and ACES eye certifications for breeding
  • Discounted care for service animals and wildlife

Ophthalmic surgery, including:

  • Phacoemulsification cataract surgery
  • Lens luxation surgery
  • Corneal grafting and conjunctival grafting surgeries
  • Glaucoma surgery including gonioimplantation
  • Complicated eyelid reconstruction
  • Entropion/breed related eyelid abnormalities
  • Eye ablation and prosthesis
  • Cyclosporin implant surgery for dry eye
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Blood Donor Program

You may not have ever thought about it, but just like humans, some sick pets need blood transfusions to survive. Accidents and illnesses such as trauma, rat bait toxicity, immune disorders, cancer, and snake bites can cause life-threatening blood loss. In these cases, a single blood donation can save up to three critically ill animals.

 

If your pet is suitable, they can be added to our blood donor register and help save lives, they will also receive:

  • A $100 Petbarn voucher
  • A FREE full physical exam with each donation
  • A FREE blood test with each donation

All donor candidates undergo a thorough but non-invasive health screening to ensure they are healthy and won’t be adversely affected by giving blood. In fact, for many pets, this may be the most comprehensive health assessment they’ve ever had, giving you peace of mind while they help others.

Donations are spaced at least every three months. During the process, your pet will receive a light anaesthetic and be placed on IV fluids to ensure a smooth and safe recovery. The whole process takes less than 15 minutes!

Canine Donor Criteria

  • Must have a good temperament
  • Be between 1-8 years old
  • Weigh more than 25kg
  • Be up to date with all vaccinations, tick prevention & heartworm medications
  • Be in good health with no serious illnesses or long-term medications
  • Have never received a blood transfusion previously

Feline Donor Criteria

  • Must have a good temperament & ideally an indoor cat
  • Be between1-8 years old
  • Weigh more than 4kg
  • Be up to date with all vaccinations & prevention medications
  • Be in good health with no serious illnesses or long-term medications
  • Have never received a blood transfusion previously

SAVE THE DATE 28/03/26

Join ARH Sydney for a day of learning at our next full day CE Event for Vets and Nurses:

Collaborative Care Symposium at Taronga Zoo Conference Centre

Featuring topics across surgery, internal medicine, ophthalmology and emergency care, delivered by our panel of ARH Specialists

CLICK HERE FOR MORE INFO AND TO SECURE YOUR SPOT. 

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