Animal Referral Hospital Wollongong

About us

Our compassionate team has a wealth of experience allowing us to provide the best care to animals and their human friends. ARH Wollongong incorporates emergency, critical care service and overnight patient monitoring into one seamless hospital, open after-hours 7 days a week all year round.

We will work with you and your regular veterinarian to find the best treatment option for your pet and look forward to welcoming you to our hospital at 1/3 Princes Highway, Fairy Meadow.ARH Wollongong is part of the larger ARH group which opened in Sydney in 1999.


Emergency and critical care

Emergency service Wollongong
(02) 4283 8432

If you have an emergency or are worried about your pet’s health, please call and we can help assess the need for emergency treatment. You don’t need a referral or appointment to attend the hospital outside of regular hours.

Our Facilities

Our hospital is open after-hours, 7 days a week, and 24 hours a day over the weekend and public holidays. It is managed by our experienced emergency and critical care (ECC) veterinarians and nurses to help your pet when an emergency arises.

Our team has access to:

  • A range of on-call specialist services
  • A full in-house laboratory
  • Digital x-ray and ultrasound
  • Intensive care unit with mechanical ventilator support
  • Separate dog and cat wards
  • A fully equipped dedicated surgical theatre
  • Comprehensively stocked on-site pharmacy

Wollongong vet services

At our Wollongong hospital in Fairy Meadow, ARH provides an after-hours emergency service for the Illawarra and South Coast region. Our emergency service is supported by a range of services, including diagnostic imaging, extensive in-house pathology, expertise nursing and critical care.

ARH Wollongong's diagnostic imaging suite is the most advanced in New South Wales. It enables our specialists and consultants to obtain the highest quality images required for diagnosis, treatment planning and prognosis of your pet’s condition.

ARH Wollongong's imaging suite consists of:

  • 1.5T high-field MRI
  • Siemens 64 Slice Cardiac CT
  • Fuji DR Digital Radiography
  • Cardiac and abdominal ultrasound
  • Digital subtraction angiography fluoroscopy system

Images are interpreted by highly skilled clinicians and supported by specialist radiologists within the ARH group.

Our emergency and critical care department offers a high level of patient care, diagnostics and intensive care medicine. This includes blood transfusions, emergency oxygen therapy, mechanical ventilation, emergency surgical procedures, blood gas analysis and constant delivery of pain medications, plus treatment of heart failure, poisonings and trauma.

Referral to specialist emergency and critical care is available by appointment.

Our after-hours emergency hospital has a dedicated team of experienced veterinarians and veterinary nurses who work hand in hand for your pet’s care.

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Dr Elle Carney

Clinical Director

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Dr Elle Carney

Clinical Director

Elle grew up in Wollongong . She has always been an avid lover of animals and was lucky enough to grow up on a small property with cats, dogs, horses, and goats.

She graduated with first class honour's from the University of Queensland with a Bachelor of Veterinary Science in 2017. Elle began her veterinary career by undertaking a rotating internship with Pet Emergency/QVS in 2018, which allowed her to realise her passion for Small Animal Emergency and Critical Care Medicine.

Elle is dedicated to continued professional development to providing the very best care for her patients. She has completed a graduate diploma in ECC from the University of Melbourne.

Outside of work, Elle enjoys spending time with her family (furry and human), going out for breakfast and coffee, walking/hiking, cooking sweets and tennis.

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Dr Chole Mylonas

Emergency Vet

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Dr Chole Mylonas

Emergency Vet

Chloe graduated from the University of Melbourne with a Doctor of Veterinary Medicine and has a Bachelor of Advanced Science (Biological Sciences) with Honours. Prior to veterinary medicine she worked in animal welfare and biosecurity policy for a national nonprofit. Chloe moved to Wollongong in 2022 and in her spare time she enjoys exploring the Illawarra with her chocolate Labrador Tilly.

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Dr Michelle Tabisz

Emergency Vet

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Dr Michelle Tabisz

Emergency Vet

Michelle graduated from The Ohio State University in 2016. She has worked in mixed animal medicine for the majority of her career, and continues to enjoy working on different species. Currently Michelle's main career interest is surgery. In her spare time she enjoys traveling, going to the gym, and watching and playing sports.

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Dr Nathan Ferguson

Emergency Vet

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Dr Nathan Ferguson

Emergency Vet

Nathan graduated from the University of Glasgow, Scotland before venturing out to Alaska to work as a general practitioner and exotic veterinarian. After over a year of work he made the decision to switch to emergency medicine and start his new career in Wollongong, Australia. Nathan enjoys surgery and managing critical cases. He takes great joy in seeing patients who have been hospitalised for several days leave the hospital in a stable and healthy condition. Outside of work he loves being in the outdoors; climbing, camping, hiking, diving, surfing, observing wildlife and snowboarding.

Information for vets referring to our Wollongong vet hospital

Our ARH Wollongong facility is part of the larger ARH group, providing access to leaders in surgery, oncology, internal medicine, dermatology, ophthalmology, cardiology, diagnostic imaging and emergency and critical care.

The ARH group specialist and support services provide world-leading care for referral patients. Our emergency service is available after-hours, 7 days a week, and 24 hours on weekends and public holidays. If your patient requires an overnight stay or after-hours treatment, they are cared for in a consistent and coordinated environment.

All pets are referred back to their regular veterinarian for continued treatment and management of conditions. We are not a general practice and do not perform any routine duties, such as vaccinations, heartworm injections or microchipping.

Our ARH specialists are available via phone or email to provide advice to referring veterinarians. We can also talk through treatment options and cost estimates.

If you are a referring veterinarian, please contact us by phone to speak directly to a specialist in the relevant department. Our specialists will make every effort to come to the phone. However, if a specialist is not available immediately, one of our registrars or nursing team will be happy to take your call and answer any questions you may have.

We are also happy to discuss a case at any time, and our emergency team can offer after-hours advice.

We welcome feedback on any of your cases referred to ARH. Please fill in the information below. Alternatively, please phone the veterinarian you have been working with or the hospital manager on (02) 4283 8432 or email us directly  wollongong@arhvets.com to provide feedback, follow-up information or suggestions

Our ARH team is passionate about sharing knowledge with the veterinary community. To find out about our upcoming continuing education opportunities, please register for our seminar mailing list at seminar@arhvets.com. If you have any suggestions regarding our education program, please send us an email.

Information for pet owners visiting our Wollongong hospital

If you are visiting ARH Wollongong, you can find us in the same building as Greencross Vets at Fairy Meadow.

When your pet is staying at ARH, we encourage you to check in on them during visiting hours. The vet looking after your pet will be able to advise you if this is appropriate or not, so mention it to them when they call to update you. Please speak to one of our receptionists to arrange a time to visit your pet.

Throughout your pet’s treatment, we will keep you updated on their progress. We understand you may miss your pet and be worried about them, and we encourage you to call for updates.

Your pet may be required to stay at ARH for further diagnosis and treatment. You will be provided with a Consent for Treatment form, which will include an estimate of costs.

During your pet’s hospital stay, you may miss your pet and be worried about them. We encourage you to call us at any time, day or night, to find out how your pet is doing. The treating vet will do their best to update you as often as possible, but in the event they are attending to another patient or are performing a procedure when you call, please understand we may need to leave them a message for them to contact you.

Our team will discuss any costs with you before treatment takes place unless it is an emergency situation. Please keep in mind this is an estimate, and costs can potentially increase due to unexpected complications and prolonged hospital stays.

ARH requires at least 50% of the treatment estimate to be paid prior to the start of treatment, with the account to be finalised at the time of your pet’s discharge. We may ask for a progress payment during your pet’s stay in hospital. Please see our customer care team after each appointment to finalise your account. ARH accepts cash, EFTPOS and credit cards.

If you feel you will need assistance to pay your account, please speak to our customer care team as soon as possible. VetPay is a company that offers affordable finance options. For VetPay finance to be approved, applications need to be made before treatment begins, so please speak to our customer care team for information as early as possible.

Our friendly customer care team members are happy to complete insurance claims for your pet’s treatment with us. Most insurance companies now accept claims online – all we will need is your insurance company name and your pet’s policy number to process your claim when you finalise your bill.

 

 

 

 

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