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About our Emergency and Critical Care Services 

Our hospital is open 24 hours a day and is managed by experienced emergency and critical care (ECC) veterinarians to help your pet when an emergency arises.

Our team has access to:

  • 24 hour dedicated Intensive Care Unit with mechanical ventilator support
  • A full in-house laboratory
  • Advanced imaging
  • Three fully equipped dedicated surgical theatres
  • Comprehensively stocked onsite pharmacy

Our emergency service is managed by our Veterinary Criticalist, Dr Sarah Purcell.

If your pet requires further treatment by an ARH specialist after visiting our emergency service, our emergency team will work hand in hand with our specialist team and your local vet to ensure a seamless approach to your pet’s care.



Upon arrival at ARH Brisbane, patients are triaged so cases are seen in order of importance, not necessarily in order of arrival.

You will be asked to fill in paperwork with information about yourself and your pet. An experienced emergency and critical care (ECC) veterinarian will discuss your pet’s history and outline your treatment options and approximate costs for procedures.


If your pet is admitted to hospital for treatment you will be asked to sign a consent form and leave a minimum deposit of 50% of the estimated costs, in order for treatment to proceed. For information on payment options at ARH, including payment assistance through VetPay, please see our payment and insurance information.


Your ECC veterinarian will keep in touch with you during the course of your pet’s stay in hospital. If ongoing care is necessary following emergency treatment your pet will typically return to your regular veterinarian. If your pet requires further treatment by an ARH specialist we will work closely with your veterinarian to ensure a coordinated approach to your pet’s care.

Conditions which may require emergency assessment and treatment are listed below. Please note that this is not an exhaustive list and if you are worried about your pet’s health you should contact your local vet during business hours or our emergency service after hours:

  • Difficulty breathing
  • Collapse
  • Unconsciousness, seizures or loss of balance
  • Severe bleeding or bleeding that lasts more than a few minutes
  • Ingestion of a suspected poisonous substance
  • Trauma such as wounds, lameness, or being hit by a car
  • Inability to urinate or defaecate
  • Continued vomiting or diarrhoea, or refusal to eat or drink for more than 24 hours
  • Eye trauma
  • Dystocia (difficulty whelping or giving birth)