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Adelaide Veterinary Services & Referral Centre and Greencross Vet Centre
102-104 Magill Road, Norwood, SA, 5067
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4.2
(256 reviews)

Weve come here twice now with both our cats when we havent been able to get into our usual vet on such short notice. The care and compassion that weve...

Weve come here twice now with both our cats when we havent been able to get into our usual vet on such short notice. The care and compassion that weve been shown both times has been fantastic, I felt we were well informed and were made aware of all our options before anything needed to be done. Im an anxious cat mum and Ive not been made to feel like im over reacting. Yes its expensive and wait times can be prolonged but at the end of the day theyre helping multiple sick and injured animals all day everyday. If Im going to complain about anything its only because Im a bit spoilt at our usual vet but I think if there were a designated cat/small animal waiting area separated from the dogs that would make huge improvement on stress levels
Ally Daw
2 months ago

So grateful to the team for their service late last night. Everyone was really helpful, caring and professional. Left with all the medication my poor pup needed, really clear instructions...

So grateful to the team for their service late last night. Everyone was really helpful, caring and professional. Left with all the medication my poor pup needed, really clear instructions on how to care for him and even got a follow up call today. Not my usual vet, but will definitely use them again in an emergency, as Dr Peter said though I hope we dont need to see you again!
Kylie Fanning
5 months ago

Amazing staff! From the moment we arrived, we were met with warmth and empathy for our cat, who I was so worried might be having an allergic reaction to a...

Amazing staff! From the moment we arrived, we were met with warmth and empathy for our cat, who I was so worried might be having an allergic reaction to a immunisation. The receptionist team were wonderful, and the nurse was absolutely amazing. A huge thank you to all of you for the care and support you provide.
Bethany Harris
6 months ago

About GVC & AVSARC Norwood

At AVSARC in Norwood, Adelaide, our highly qualified teams provide comprehensive veterinary services including general practice, 24/7 emergency care, and advanced dermatology referrals through our co-located Adelaide Veterinary Services and Referral Centre. Our purpose-built facility features advanced diagnostic imaging including CT, Fluoroscopy, Digital Radiography, and Ultrasound, along with a dedicated Emergency unit, ensuring exceptional veterinary care and client service for our local community.

Our Services

Our dedicated team provides compassionate, high-quality care across a range of veterinary services, including: General Practice Care – routine health checks, vaccinations, dental care, desexing, diagnostics and preventative medicine. Dermatology Services – diagnosis and management of skin, ear, and allergy conditions to keep your pet comfortable and healthy. Emergency Service – 24/7 emergency care providing triage, using advanced technology and highly skilled vets & nurses. At GVC , we take the time to talk you through all available treatment options so you can make informed decisions about your pet’s care. Our goal is to provide clear communication, thoughtful guidance, and the best possible outcome for every patient.

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Meet our team

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Working Together for the Best Outcome

At GVC/AVSARC, our veterinary team works closely with you — and with your regular veterinarian when needed — to ensure your pet receives consistent, coordinated care from start to finish. We take the time to understand your pet’s individual needs and provide clear communication throughout their treatment, helping you make confident, informed decisions about their health.

Our services include:

  • General Practice Care – routine health checks, vaccinations, dental care and preventative medicine.
  • Dermatology – diagnosis and treatment of skin, ear and allergy conditions in dogs and cats.
  • Emergency – 24/7 triage and emergency care

Appointments for GP are available Monday to Friday, 8 am – 6 pm & Saturday 8am–1pm. Our friendly team is here to support you with booking, advice and ongoing care.

Experience You Can Rely On

At GVC, our veterinarians and nursing team bring years of training and hands-on experience in general practice, dermatology and emergency. With extensive knowledge in pet health, skin, and allergy management, our team provides compassionate, high-quality care for every patient. Our emergency team comes with years of dedicated experience.

Recognised for their clinical skill and dedication, they work closely with you and your regular veterinarian to ensure your pet receives consistent, informed, and effective care.

Pets commonly suffer skin and ear disease which can be extremely distressing to them and their owners.

By pursuing a logical and holistic approach to these conditions a long term management regime can be established suited to the needs of both pets and their owners.

A referral from the general practice Veterinarian, at their discretion or request of the client, is required to see the Veterinarians at our centre. Identifying underlying causes of skin disease and determining the most appropriate long term treatment options for a pet requires a team effort. You can also self-refer if your pet has a chronic skin or ear condition

By working together with you and your usual vet, we can identify the most appropriate long term treatment and management options for pets tailored to the pets and owners needs.

  • Dermatologic examinations and evaluation of problem skin cases
  • Diagnosis and management of allergic skin diseases
  • Diagnosis and management of autoimmune diseases investigation and treatment of recurrent chronic ear diseases
  • Intradermal allergy testing
  • Phovia light therapy, which encourages faster healing
  • Distance, email consultations and case reviews
  • Bee venom testing and desensitisation
  • Allergen specific immunotherapy
  • Biopsy collection and assessment
  • Video otoscopy
  • Cytology
Read more..

Dr. Andrew Carter
BVSc DVD Dermatology

Dermatology established VetDerm SA, a dermatology referral service at AVSARC, managing chronic skin and ear conditions by identifying underlying causes. With access to advanced tools like CT, digital otoscopy, and imaging, he offers thorough diagnostics, surgical biopsies, cytology, Phovia therapy, and bee venom desensitisation.

Speak with our team to learn more about the service options available.

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At Greencross Vet Centre – Norwood, our highly qualified and experienced teams are passionate about pets and committed to providing the very best in veterinary care, with exceptional client service.

Our General Practice (GP) clinic within the Greencross Vet Centre offers a comprehensive range of veterinary services for all your pet wellness needs.

Our service includes: 

  • Complete health checks 
  • Vaccinations 
  • Desexing 
  • Dentistry 
  • Senior health 
  • Surgical procedures 
  • Diagnostic imaging 
  • In-house laboratory 
  • And much more!

Our team is here for you 24/7. If you are worried so are we, give us a call before leaving and travel safely. We will be waiting for you, prepared and ready to deal with any emergency.

Emergencies present with many  symptoms or problems including:

  • Food or plant toxicities including chocolate
  • Accidents
  • Gastroenteritis
  • Lacerations 
  • Breathing difficulties
  • Vomiting & diarrhea
  • Eye and ear injuries/infections
  • Ingestion of human medications
  • Ingestion of foreign materials 
  • Unable to urinate
  • Lethargy
  • Birthing problems
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Benefits of Donating Blood

Just like humans, pets sometimes need blood transfusions to treat serious illness or injury. These lifesaving treatments are only possible thanks to the generosity of healthy pet donors within our community.

Our nationwide Blood Donor Program enables our veterinary teams to provide critical care when it’s needed most, giving pets a fighting chance when moments matter.

If you think your pet might be able to help save the life of another beloved companion, read on to learn how they can become a lifesaving hero.

On top of the superhero status your pet will claim with their donation, there are also some other benefits to being a part of the program:

· Free initial blood typing test*

· A $100 Petbarn voucher with each donation

· A free full physical exam with each donation*

· A free full blood test once a year + basic blood screening prior to each donation*


* Combined value of over $800. Value may vary by hospital.

Terms & conditions apply. Please give us a call to chat with our friendly team, we’re here to answer any questions and guide you through the process (03) 8721 1414.

Blood transfusions can mean the difference between life and death for pets facing emergencies or serious medical conditions. They are commonly needed for surgeries, trauma and accident cases, toxin exposure, severe anaemia, immune‑mediated diseases, and clotting disorders.

But unlike human hospitals, veterinary clinics don’t have large blood banks to draw from, they rely almost entirely on the generosity of healthy donor pets. When your dog or cat donates blood, they become part of a small but vital group helping to ensure that every pet has access to lifesaving care when they need it most.

What would a blood donation look like for my pet?

1. You’ll be contacted when your pet’s blood‑donation superpowers are needed.

We only call donors when there’s a pet in need, so every donation truly makes a difference.

2. When you arrive at our hospital, our friendly team will welcome you and admit your pet just like for any routine procedure.

We’ll ask a few questions about your pet’s recent health, and you’ll be asked to sign a consent form.

3. Once admitted, your pet will receive a full health check by our veterinary team.

This includes a pre‑donation blood screening to ensure they are healthy enough to donate safely on that day.

4. If your pet is fit and healthy to donate, they’ll be settled into a comfy bed.

An IV catheter is placed, usually in a front leg, and they’re given a light sedation to help them feel relaxed and calm during the donation.

5. A small area on your pet’s neck will be shaved for sterility, as this is where the donation needle is placed.

6. The donation itself typically takes between 5 and 15 minutes.

Most pets rest comfortably throughout this time thanks to the mild sedation.

7. After the donation, your pet will receive intravenous fluids and some tasty snacks to help replenish their system. They’ll be monitored closely as they wake up from sedation.

8. Once your pet has fully recovered, our team will call you to pick up your little hero.

A quiet, relaxing evening at home on the couch is usually all they need, after all, they’ve earned it!

After donation, your pet’s blood may be used immediately for a patient in urgent need, or it may be stored under carefully controlled conditions so it’s ready the moment an emergency arises.

Whole blood can typically be refrigerated and safely stored for up to 28 days before use, although some hospitals may use it sooner depending on patient needs.

We only call on fit and healthy pets for their blood donation superpowers so your pet must meet certain criteria to donate blood.

Canine Donors

· Fit & healthy*

· Between 1-8yrs old

· A relatively cool, calm and collected temperament

· >25kg in body weight

· Up to date with vaccinations and preventives including Heartworm

·  Not previously received a blood transfusion

· Not currently on any medications

· Free from any underlying health conditions

· Desexed (females must not have had a litter)

* No underlying conditions that will affect their ability to donate bloodroup.

We only call on fit and healthy pets for their blood donation superpowers so your pet must meet certain criteria to donate blood. 

Feline Donors

Please note that only selected hospitals run feline donor programs

· Fit & healthy*

· Between 1-8yrs old

· A relatively cool, calm and collected temperament

· >4kg for cats

· Up to date with vaccinations and preventatives

· Not previously received a blood transfusion

·  Not currently on any medications

·  Free from any underlying health conditions

·  Desexed (females must not have had a litter)

·  Ideally indoor cats (cats will be tested for FIV)

* No underlying conditions that will affect their ability to donate blood

 

How much blood is taken?

· Dogs: Typically, 350 - 450 mL

· Cats: Typically, 40 - 60 mL

How long does a donation take?

Your pet will usually spend a few hours with us on the day of their donation. This allows our team to give them unhurried, attentive care throughout every step of the process.

The actual blood collection is quite quick, typically taking around 5-15 minutes.

Why does my pet need to stay in hospital?

Most donors will receive a light sedation to make sure they are calm and comfortable for the donation. This can mean that they spend a few hours in the hospital with our teams while they monitor their recovery. Don’t worry, our team will send home our little hero’s as soon as they are feeling great again.

Can I take my pet for a walk when they get home from their donation?

Our dedicated teams will provide you with a discharge information sheet that explains how to care for your pet when they get home after a donation.

We advise that your pet skips their afternoon walk and instead spends the evening on the couch resting. Donating blood can zap a bit of their energy so it is important to let them rest and recovery. They can usually return to their normal activities the next day.

Is blood donation safe for my pet?

Yes. The process is designed to be very safe. Pets typically tolerate donations well and return to normal activities the same day.

Our veterinary teams perform a full physical exam, pre-donation blood screen and a full annual blood panel for donors to ensure they are fit and healthy enough to donate blood.

How often can my pet donate?

It is considered quite safe for eligible dogs or cats to donate every three months however, generally speaking, we will only call on your pets donation abilities every 6 months.

Does it hurt my pet?

Our team takes every precaution to make sure the donation process is as painless and stress‑free as possible. The needle may cause a brief, mild sting that lasts only a second, similar to what humans feel during a routine blood draw. To help reduce even that tiny sensation, we typically apply a numbing cream beforehand. Most pets tolerate the needle extremely well with this approach.

Do pets have blood types?

Yes, dogs and cats do have blood types! Cats have three main types: A, B, and AB, and they can only safely receive certain types. Dogs have several blood groups, but the one veterinarians test for is DEA 1, which can be positive or negative. If your pet is eligible to be a blood donor, our team will run a blood‑typing test to find out exactly what type they are.

Pet Emergency? We're here when you need it most.

Open after hours, including public holidays